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Attachment fails to upload

I'm having trouble uploading a PBIX (Power BI from Microsoft) document as an attachment. When I use the paper clip icon to add the attachment, the system runs continuously without giving a warning and without uploading the file. When I try using drag...

Resolved! ATF: steps(SYS_ID) evaluates undefined

I'm creating ATF test steps. my first step is a Run server side script which gets the count of records, where the script is setting output as"outputs.asset_count = parseInt(count)"and in the 5th step i want the get this output. I'm using the below li...

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TejasriK by Tera Contributor
  • 734 Views
  • 2 replies
  • 1 helpfuls

Choice Creation in scoped application

I created a field 'u_category' of type 'Choice' on table 'x' in scoped  application. Whenever I create choices for that field, even though the scope selected in the application picker is custom scope, after submitting the choice form, scope of the ch...

Shwetha _ by Tera Contributor
  • 2361 Views
  • 8 replies
  • 0 helpfuls

RITM Variables are not exporting to PDF

Hi All,I am facing issue on downloading the submitted RITM form.Have written below code to get the ritm form but variables are not including in the form.How can we include the variables in the pdf form.script is as below:written in UI action: var rm ...

svani by Tera Contributor
  • 562 Views
  • 1 replies
  • 1 helpfuls

Resolved! com.glide.db.impex.datasource.DataSourceException: com.sshtools.j2ssh.transport.TransportProtocolException: The connection did not complete

I am trying to setup a data source using sftp as file retrieval method, and got "com.glide.db.impex.datasource.DataSourceException: com.sshtools.j2ssh.transport.TransportProtocolException: The connection did not complete" error immediately when I "lo...

jamieliao by Tera Contributor
  • 7564 Views
  • 4 replies
  • 2 helpfuls

Resolved! Collapse Lists on Agent Workspace by default

I found some documentation here - https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workspace/concept/customize-form-section-navigation.html but it does say which table to choose for Agent Workspace Lists specifically and ...

find_real_file.png find_real_file.png
Eric24 by Tera Guru
  • 2241 Views
  • 3 replies
  • 2 helpfuls