Requirement: I need to modify the inbound actions 'Create new call record' and 'Create Call Record (Forward)' so that if an incident number is found in the subject line then the system should look through all the incidents an make an update to the IN...
Hi, all.I would like to get the name of a child table from a parent table on a business rule.How can I get it?
HYPOTHETICALLY, let's say I want to provide conditional access to users on a table. And there are various sets of conditions for various records. Let's take an example of a User table:If I'm a user's manager, I should see their record - and all their...
Hello Team, I want to know the list of tables that are highly used in ServiceNow by end client. like top 10 or top 50 tables How to get that? Regards,Kalyani Shaha
Hi all, I've reached the maximum replies and comments on every post in Knowledge base but I really can't find where is this setting. Also the error message is wrong because the limit is absolute and not on a daily bases as it reports. Anyone found th...
Hi CommunityWe are using a Data Stream action to leverage the Pagination concept in Flow designer as we are getting data more than 5mb from the source, so we did set up everything but the data that is being fetched doesn't have any KEY in it where we...
Hello,When using the @mention in a form for example request or incident we can just see the "First name + Last name" of a person. Is it possible to add the user ID under the name or configure this is some way to make it more clear who you are mention...
Hello In UI Builder I have a workspace that contains two simple pages. The first page displays a list of records and the second one contains a form and a button. When I click the 'New' Button in the header of the list I want to open the form, fill it...
Hi,I am trying to create multiple email client templates and then pickup one of them dynamically based on certain criteria when the compose email popup is opened. Background:I have added icons to the reference fields on my form and whenever of the ic...
In the old version of SAML2 I could access the attribute statements with the method getAssertionAttrValueByNameOrFriendlyName in SAML2_update1. In New York they completely reworked the design. I have now the script include SAML2_internal which uses a...
Hi Experts, I need to trigger a email notification when a knowledge article is commented from the portal. I have created a notification on the kb_feedback table which displays the user filled in comments in the Comments field.In the email body i have...
When midserver starting we find an error on wrapper.log.Version used is tokyo-07-08-2022__patch3-10-26-2022_11-03-2022_2313.Any idea about this error? there error is following:2023/02/09 10:42:00 | ServiceNow MID Server_xxxx service started.2023/02/0...
Hi, I was recently asked by a customer to include a resource parameter in the OAuth token request such that the request was directed at a specific API. The out of the box flow does not support this, so it is necessary to extend it, there was minima...
Hello Experts, Any suggestions on how to set the Article Ownership Group based on the category being selected for the article. Would Client Script be the only approach?Looking for a no coding approach. Thanks,Somujit
Hi Team,How to get watch list for a particular ticket opened in service portal.How to create a widget for this?Any suggestions or ideas will help me a lot. Thanks.PlatformDeveloper Community
