Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". The field would be user.department.u_district. How can I evaluate if that is true in a ACL?
I am trying to add the UI action "Create standard change" from Catalog task. Below is working and displaying the standard change list but it updating the 'parent' field on the catalog task with the change number created. How to not update the change ...
I can't seem to find anything on configuring timeouts for widgets within a dashboard. I have a report that works, but just takes longer to run that the timeout established for a widget on a dashboard. Is there a way to configure timeouts?
I am trying to add Manufacturer to the Table Columns for the list view of the Assets table similar to how Vendor is available or Manufacturer being available in the CMDB list view. However whenever I attempt to add it the system automatically makes t...
I have a request alter code for assigning as specific role to a user when inserted into the sys_user table. My current code works as expected but it's applying to "all users" inserted and now I need it to filter out specific records. Current Code:(fu...
Hey Guys, I've been asked to change the blue background in the expanded "more information" box on a catalog item.We are using a custom theme built in the Theme Builder.And I can't figure out the name of the background element as it relates to the nam...
Thinking about creating a feature in KM for SN and would like feedback from the community. I was thinking it would be helpful to be able to add personal notes in ServiceNow - not from one person to another, but like meeting notes or tips and tricks l...
Hi All,I am trying to write a JS script that will query a job title, value, sequence from the job titles dictionary in the sys_user table and insert them to a u_job_titles user-defined table in ServiceNow. The script should pull only job titles updat...
Hi ServiceNow Masters, I have a custom list displayed on the service portal however there is an issue I am hoping someone can help me to finish this script below so that the column headers will display the Label Value of the field and NOT the field n...
While it can be quick and dirty to export data from ServiceNow into Excel, that data quickly becomes stale and disconnected from its source. If you prefer to have a refreshable connection between Excel and ServiceNow, you can make use of the web serv...
Basically, I’m studying for the ServiceNow CSA exam. I’m new, but I’ve come so far considering I’ve learnt a lot of stuff my self. But, no man is an island, and I’m only one person. It would be great if I have some assistance. Like, I don’t understan...
We currently have an integration with HPNA into our SN CMDB. We would only like pull in the HPNA CI's via a last updated field and not pull in everything every night. Does anyone know of a "last updated field" for network gear in HPNA that we can...
Hello dear community, I need help:I need to know how can I modify the size of the "report" widget in service portal. I have tried several ways but without success I need the 2 reports on the right side to be (both) the same height of the report on th...
Hi All, I have a requirement to add attachment in the emails.I have created a mail script. addAtachments(); function addAtachments() { var gr = new GlideRecord('sys_attachment'); gr.addQuery('table_sys_id', current.sys_id); ...
Hi,I need help completing the Lab Instance 4.2. As part of Service Now Admin Fundamentals - Create Catalog items. I did create the Infinity HHD as per the process outlined in the lab. But it is not visible in the Hardware category. When I go to Serv...
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