how to set non -edit the fields in the list
in the above picture, z 1.my requirement is-- name and cost type should be non editable in list level 2. unit cost and investment request assumptions shoulb be editable in listlevel
Forum Posts
Youtube Integration with Servicenow
Hi All, Need one urgent help.We have a requirement for service catalogue where user will put in the youtube Link.We want to check if that link is:1) Unlisted2) Less than 3 Minutes. I know there is default spoke but that is to create the videos and ot...
Virtual Agent can't show image, link of Servicenow in Slack
I created an Virtual Agent in Servicenow for search Knowledge Base records, The response Text had image like below image When I do test Virtual Agent in ServiceNow, image can display OK.But In Slack's Now Virtual Agent app, The servicenow's Image or ...
Resolved! Restricting Height & Width of an img in kb article
Is it possible to restrict the img size in kb article(article body)I want the img height & width to be 500px x 500px. If the user uploads an img more than this size it should automatically resize to 500x500
Resolved! Cloned SC Category Page Doesn't Work Even With no Changes Made
I'm attempting to make a custom SC Category Page for our Service Portal. When I clone the base SC Category Page, the clone says "You do not have permission to see this category" even though I haven't made any changes. I don't see any dependencies or ...
need help with the script
Hi everyone,There is custom table which needs to get the database instance relationship with server and server relationships with business service records.Getting database instance relationship with server is completed, as database instance has only ...
How can I display other user attributes when doing @mention so users with same name can be differentiated
When using @mention for John Smith I get 4 options and can't see any other user properties to know which one is correct one to select. How can we add attribute like job title or userid to this display?
Subflow input variable, list value for multiple records, can't use datapills?
Hi All,I'm trying to create a reusable subflow to deal with the event of if catalog task = closed incomplete then close requested item as closed incomplete OR if approval = reject then closed catalog task as closed rejected etc. To fasten the creatio...
LDAP listener issues - not updating
Hi All Our LDAP sync has stopped picking up changes. I'm not sure at what point it stopped working, i suspect it was after the upgrade to San Diego. The LDAP listener connects successfully and shows active.The MID Server is up and running and all oth...
ServiceNow workday integration
Hi,A workday professional needs to pull attachments from ServiceNow as soon as a request is submitted (the attachment will be in the request). As an SN admin, I need to provide him with the API so that they can pull the attachment. How do I get the c...
Developer instance is offline from past 10 days
Hello, Servicenow PDI is offline from past 10 days. How to contact support to resolve this? Or anyone facing similar issue?Regards,Jainil 
Create Multiple RITMS for Single REQ using Flow designer
How to generate multiple RITMS (for a single catalog item) under same REQ? I have a few check boxes on the catalog item and based on the user selection it should trigger related catalog items using flow designer. It should give single REQ with multip...
Cannot get ng-click to work in a header widget menu item
I am trying to customize a cloned header menu widget in Service Portal and have links for Approval notifications in the portal banner run an angular function instead of an ng-href link. For some reason I cannot get any custom ng-click function to wo...
Software model result field definition on software installations table
From where exactly the software model result field is getting populated on software installations table ?
Platform: Automate change records and agile stories for patches and upgrades.
Hi - I am looking for a way to have standard change records created using field values from the ServiceNow support site. When a patch, hot fix or family version update is scheduled for any of our instances I would like to automate the creation of the...
