Could someone please help share the possible ways to enable external user (dealers, channel partners) access to ServiceNow. Creating guest AD account is one option, what are the other possible ways, okta/peoplesoft/ login via google, etc.?
I have multiple reference fields on different tables that reference a table on the CMDB. I need the list popup view to display different fields based on which form its on because not all CI tables use the same fields. I created a different list layou...
I have an image in a knowledge article that has a hyperlink attached to it. When I click on the image the image opens up and then the link takes me to the new page, How do I stop the image opening and just the url activating?
We are on Utah. This script is not working for me. I'd like to just do parallel approvals for the 2 fields, but apparently that doesn't work.Can I combine approvals with an 'and', as in 'AndApprovesAllU' or 'AndApprovesAnyU'? I need to require approv...
I am trying to create an ATF test with a script. I'm getting along pretty well until I have to create a step that references a previous step. For example, this Record Update step. I want to be able to put a record that was previously created by the t...
Hello, I've some how I deleted 'Business Applications' form which comes default with PDI/DEV instance and this deletion happened through an update set. Is there any way that can be reverted back to original or do I've to create manually. Thanks, Kish...
I want to have an incident view that can be grouped by created date of month/day/year.what's the best way to accomplish this?
Hi all, Does anyone know if it's possible to (and if it is, how) to get Flow Designer to dynamically generate tasks in parallel? Here's the logical flow that I'm trying to achieve: Lookup a bunch of records where sys_id is one of <big list> (the bi...
Hi Community, We have a requirement to integrate third party application via IntegrationHub. So, for this we have created a custom flow Action which will do a REST (POST) call to that application. However, not sure how to setup OAuth 2.0 and use it i...
We are planning on activating Next Experience after we upgrade to San Diego in the summer. I have seen in the documentation that Connect is no longer supported when Next Experience is activated. We currently only use Connect for "Following" tasks. Be...
I posted this for any admin who is stunned why the dark theme in Utah no longer works on core components and are looking for a possible solution.Get Dark theme core components working in Utah(Polaris, Next Experience, Dark mode)Set this property to ...
I hate these special User icons and I want to remove them forever: I find the magical sys_ui_style record, as follows:https://[YourInstance].service-now.com/nav_to.do?uri=sys_ui_style.do?sys_id=0881b9cf5572d1401d4017ac561db583 I confirm that this i...
Instead of separate reports for task, incidents, and requests, can I: View all this data in a single report for a specific assignment group? Report on a specific assignment group and filter the data I am looking for? Thank you
I want to use a decision table to determine which catalog tasks need to be created in a flow, but I'm struggling with how it should be set up. The catalog item is for a specific software and has an "Action" variable, it's a select box with the choice...
Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". The field would be user.department.u_district. How can I evaluate if that is true in a ACL?
