Hello all,we'd like to get rid of as many customizations as possible on our platform. We have a custom table where we're storing transport numbers coming from an external system. The sole purpose of the table is just to store these numbers and possib...
Hi, We are heading towards having three Sharepoint solutions - SharePoint 2010, SharePoint 2019 and SharePoint Online We need to be able to direct incidents to specific groups based on the version the site is using. Wondering if anyone else is creati...
Hi All, I have a requirement to send notification to Requested for and watch list with attachment when attachment is added in the Requested item.I created a mail script(to add latest attachment in the notification) and added that in the notification ...
Hi everybody, do any of you know if there is a comprehensive list or something, with a description of all fields for the most common ServiceNow tables? Docs has some pages like "Important Task table fields" but there aren't very many fields describ...
How can I set up "assign_to" group member list (showing the group members), dependent on assignment_group selected on a catalog item form?All help is greatly appreciated. Thanks.
Hi All! We are considering moving from IP Address Restrictions to Adaptive Authentication for all the obvious reasons. But I am having some trouble getting it to do exactly what I want. The scenario I am shooting for is as follows: Pre-authentication...
Anyone know how to alert a user in UI Builder that they have unsaved changes when they try to navigate away (close tab, click back/forward, click another link)? Some examples of what I'm looking for: if you're editing a UI builder page and then try t...
Hello everyone,I work in the BI department and manage all the issues in Jira. All requests to our department come from So when someone creates a ticket using this form a task will be created. "Subject" and "description" in ServiceNow should be mapped...
Hi All, I have a requirement to copy attachment form sctask to ritm but not all attachments. So for that we need toadd a button in the sctask. When a fulfiller add the attachment and click on the button the uploaded(recent) attachment should be copie...
Hi all,in order to understand customer situations i like using a capability map.I find this one in Now Create:Assets - Now Create (servicenow.com) The issue here i that it has not a complete covering of the complete Platform possibilities. All indus...
Hello, We are trying to leverage the use of Agent Worskpace for one of our clients. However, the users are confused with the 2 columns and the duplication of the Work Notes and Additional Comments fields: In this example, I pasted an image on the le...
Tokyo: I am testing in dev and my instance is on Tokyo. I have an onLoad catalog script to show 2 field messages. This is not working both in the UI and Portal function onLoad() { //Type appropriate comment here, and begin script below g_form....
I created a list collector variable called "Request" and the values corresponding to it. The values are visible to admin users but not visible to end users. I tried disabling the read ACL for question_choice table (List collector reference table), st...
Hi, we are currently setting up Outlook email accounts using OAUTH2. I have followed steps in KB0816072, but the authorization part is not completelly clear to me and it could provide more detais and screenshots. KB says I should not use my account, ...
Hello, I am configuring ServiceNow Dynamic Translation using MS Azure. I am getting the error Unable to translate. Try again. I have reviewed the KB and tried all the workarounds mentioned on KB KB0861085. I opened a case with HI Support, meantime, w...
