Hello,When implementing new features that are (a bit) related to a scoped application, but would not actually touch objects of that application, I am wondering what would be the best practice.For instance let's say we have the HAM plugin and we want ...
Hi there, I want to translate an app into another language. It worked out with most fields by just switching the language and changing the label. However, I wasn't able to translate the Tabs and the text in the String field. When I changed the latter...
Hi . Does anyone know how to delete an KB article template ? I am at home working in dev but at work ( in test ) I began creating article templates for my employer and somehow I managed to create a situation where , when I click on create new articl...
Hi,I'm having troubles getting a mutual auth SOAP message up and running. I have succeeded in using the same certificate locally with SoapUI but it won't work in ServiceNow. I have done the following:Uploaded PEM certificateUploaded JKS keystoreCreat...
I have a lookup select box field called 'Floor' and select box is referencing to choice table.In reference qualifier I have written as:javascript: 'element='+current.variables.location_of_the_meeting; But this is not returning anything. Where...
Hi, how do I remove prices on the service catalog so that they don't show when buying
Hi All, We are trying to get an understanding of how "Products" are defined in ServiceNow, the purpose and usage. We have found very little documentation. Before setting Products up in ServiceNow, we would like to understand it better. Before buildin...
Why OOB walk-up notifications are not working for interaction created from walk-up appointment?
Hi everyone,On the Change Request form, we needed to hide the "New" button on the Change Task related list whenever the state is changes to "Scheduled".
I understand that ServiceNow has a side door function/feature that can bypass SSO. Does anyone know how we can activate the side_door.do feature with a local account? The user/tester will have the ability to login through entering the “TestUser” user...
We are creating Bar charts by choosing "Opened On" and selecting QTR from a particular category. The Data label always shows in the Middle of the Bar and it is not viewable for the Organization. How can we move the Data label to the Top of the Bar g...
How are you handling "Appliances" in your CMDB?
The choice fields in the record producer save the icons as the value in the table. But removing none choice in the portal page does not save the icons in the record producer/table records. Any solutions or work around is appreciated. Thanks.
Are you tired of sifting through thousands of records to find duplicates or anomalies? I recently faced this challenge and discovered that not all of us are familiar how easy is to order list by group count. When grouping a list by CI, I needed to so...
Dear ExpertsIn additon to the password history the user should enter a password that is slightly different then the last 24 passwords. Is there anything OOB available?Regards Simon
