Hello, I have a background script that I need to be able to sort records by state. My state has several choices: Pending, Verified, Cancelled, Expired. The way this needs to be sorted is by most recently updated and pending state. All pending records...
Hello, I am getting this message when I try to create a new client script: New client-scripts are run in strict mode, with direct DOM access disabled. Access to jQuery, prototype and the window object are likewise disabled. To disable this on a per-...
Non logged in users are not able see any images on portal. I have created tabel level read ACL on sys_attachment table for public users. Also I have added this attachment table under sys_public list also. Still not able to understand the issue. Can a...
Would it be possible to send notifications for CC addresses only? I'm defining a Notification with no To Address and setting the CC address in Mail Script as email.addAddress("cc", "hoge@domain", "User"). When I start this notification, E-Mail is not...
I am running locally a new instance from track and the Filter Navigator does not appear and I cant seems to get it back - it seems that the all screen just showing some report and there is nothing else - I tried some different URLs to my local instan...
Problem: Catalog Task data pills are grayed out if the Catalog Task was created under an IF logic. Description: I have a number of catalog tasks that get created in my Flow. Some of them are created under an IF logic that looks at a catalog variabl...
BACKGROUND: A client wants to make a field on the Knowledge Article (KA) form mandatory before the article moves from a state of 'Draft' to a state of 'Review'. Out-of-the-box (OOTB) ... a user can fill out the KA and leave the 'Article Body' field b...
Dark Mode? I've seen several Q/A on this, but can't seem to find the answer I'm looking for...yet! Is there a way to apply Dark Mode to the whole Platform? When trying to use Themes it only does the Top Nav and Filter Nav, but not the main window. I ...
Hi, How to know the root cause of asset ci field mismatch happens. so many records having this issue please help me on same... in CI the state is retired but in asset state is In stock... Thanks
Hello, I've recently been asked to work on cmdb related items at work and don't have much familiarity with processes. One of the items I am confused about is the cmdb_ci and then the child tables outside of it. When you create a transform map for a p...
In the transition from using Homepages to Dashboards, I decided I needed to create something that was usable for a wide audience. After tinkering with reports for weeks and gathering feedback from UAT, I finally felt like I created something that w...
At present, I see that there are many process functions on the platform. I want to know the differences between business rules, workflow, flow designer and process automation designer, as well as their different application scenarios and role assignm...
Hi, I had a question regarding to ServiceNow's notify plugin. We have a requirement from our customer that need support call notification from ServiceNow in case an incident is triggered. I knew that Now platform provided notify plugin and it's able ...
Hi Guys,Does anybody know how to send a file to MID Server via a script? The original requirement was to truncate the header row of the CSV file before the file is sent via an export set. We were able to remove the first row and have it attached eith...
Trying to give some users read/write access to a table extended from "sn_hr_core_case". I've setup some custom Roles and added read/write ACLs on the new table but users cannot see the records unless they also have the "sn_hr_core.case_reader" Role...