How to send email to particular users in a group

kalyani23
Tera Contributor

Hi,

In my requirement i should send email to particular members in a group , but not for all members.

can someone help on how to achieve this.

Regards,

Kalyani

1 ACCEPTED SOLUTION

shloke04
Kilo Patron

Hi @kalyani 

You can achieve this using a Notification Email Script and use the code as below which will check if users of the group are belonging to same portfolio or not and will trigger accordingly as you require:

find_real_file.png.

Use the Script as below:

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

          // Add your code here
	var getUserRoleGroup = current.FieldName; //Replace "FieldName" with your Field i.e.User Role Group
	var port = current.FieldName; //Replace "FieldName" with your Field i.e.Portfolio
	
	var getGroupMembers = fetchGroupMembers(getUserRoleGroup);
	var getUserDetails = validateUser(getGroupMembers,port);
	
	function fetchGroupMembers(groupID){
		var arr = [];
		var gr = new GlideRecord('sys_user_grmember');
		gr.addQuery('group',groupID);
		gr.query();
		while(gr.next()){
			arr.push(gr.user.toString());
		}
		return arr.toString();
	}
	
	function validateUser(users,port){
		var splitUsers = users.split(',');
		for(var i =0;i<splitUsers.length;i++){
			var checkPortfolio = validatePortfolio(splitUsers[i]);
		}
		
	}
	
	function validatePortfolio(userID,port){
		var gr1 = new GlideRecord('sys_user');
		gr1.addQuery('sys_id',userID);
		gr1.query();
		if(gr1.next()){
			if(gr1.FieldName == port){
				email.setReplyTo(gr1.email.toString());
			}
		}
	}

})(current, template, email, email_action, event);

Now call this Notification Script in your Notification body with below syntax as below:

${mail_script:Mail Script Name}

Just replace the field names in script above and let me know if you are stuck.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

11 REPLIES 11

Sulabh Garg
Mega Sage
Mega Sage

Hello Kalyani,

You can remove the users from the group or create a different group containing list of users who want to receive the email and configure the new group in email notification.

 

 

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

is it possible to add more than 1 user in email to?

if possible can u help me with code

Hi Kalyani,

What is your requirement, You want to add the statis users in email notifiication or it should come dynamically from group based on some conditions?

If static, then yes you can add the users like below in email notification.

find_real_file.png

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Requirement is to add dynamically, not static.