Hello experts, Do you have any idea why is servicenow homepage for Identity provider often set at navpage.do? What will happen if it is set at nav_to.do or are there other .do that could be set for that? Thanks in advance
HI! I've created a freeform board to track activities for a project - as I add cards, they seem to be defaulting to Priority - 4 Low. Can someone point me in the direction to where I can find instruction on how to assign priority on a card (other th...
In the documentation of San Diego under Multi-factor authentication properties the following is stated. Number of times a user can bypass multi-factor authentication (glide.authenticate.multifactor.setup.bypass.count)Number of times that a user can c...
Hello. I'm configuring ITSM Agent Workspace for the first time. I do not have much experience with Widgets or Portal Configuration sadly. From an Interaction Record when the agent clicks "Create Request" and then selects a particular catalog item s...
Hello I am trying to configure the header of a workspace to include a field from the hr task table I see that the configuration of the workspace is set to task which I dont want to change because this should only apply when it is a hr task ticket di...
I am trying to insert a record to a table using table API (/api/now/table/{tableName}). This is the code I have used exactly like given in the developer.servicenow.com. But I am getting an error in response saying {'error': {'detail': 'Required t...
Hello, What is the maximum number of fields that can be coelesced on within a transform map? I have a transform map configured with 12 field mappings. 7 are being coaelesced on and records are still inserting. When I brought it down to 6, only a few ...
I made a mistake in making a transform map, which is now in state completed, how can I restore everything?
Hi, I have a requirement to create a button on portal on click of which 2 things should happen - 1. A new record should be created in Document (dms_document) table, and current record should be updated with inserted record. (This is happening) 2. On...
Hello Experts, I'm currently thinking about using Data Archive and Archive Destroy Rules in order to comply with data protection policies. I've looked for documentation on this and found little about it, so I would like to ask you if, when the des...
Hello,So I'm testing out my new Scripted REST API Code which should pretty much return the body parameters. The parameter that I'm passing has a name of short_description and it's is Short Description Sample.(function process(/*RESTAPIRequest*/ reque...
Hi Everyone, I am working on OAuth 2.0 , But getting confused in between Create an OAuth API endpoint for external clients and Connect to a third party OAuth Provider . Can any one please explain me the difference between both. Thanks Virendra
I want to restore some deleted incident's records Conditions like this if delete date < xxxx and record.state < 4 sys_audit_delete，I observed this table, and it seems that the record of incident has become XML I want to read the value of the state f...
Can flow designer detect a change in field value for the purposes of restarting the entire flow? We have a requirement that any time the Due Date value changes on our record, the flow should restart so that it can re-evaluate which state it should be...
Hi, I want all the records that are there in a custom table 1 when a record is created in custom table 2 and then add the records from table 1 to table 2 for the new record created in table 2. What action I should do in flow designer to achieve this?...
