After enabling audit for all fields on a custom business process table, I have the ability to click the activity UI Action, however, even after modifying the records, the activity stream shows "No Activity".
In trying to prevent visibility of REQ, RITM & Incidents that are generated from a Service Catalog Request, I created a filter on the respective tables to filter out tickets based on text in the short description and not belonging to a certain group ...
Is it valid to switch out one user for another in a sysapproval_approver record? I have a Flow with a Flow Action of "Ask For Approval", that looks like this: At runtime, a list of 4 approval records is generated, one for the manager ("Kendra"), and...
So I'm basically trying to do a simple variable attribute assignment but when I save the "Variable Attribute" is blank. The instructions are on this link: https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-ma...
I have the following code which obviously does not work. The idea is to send an email using Event is fired. I want to include in the email the part numbers where the Ready for UDI Data Entry is "Yes" and the Complete Status is "In Progress". Each rec...
I have used run script to retrieve a value from a catalog task and store it in workflow scratchpad. Then I have used the Advanced section of catalog tasks to populate a field value with the scratchpad value. In some of the tasks I can see the value b...
Hi All, I have a scenario where i need to send email after 7 days. SO I am checking in sys_email table if the recipients have received email in last 7 days, event should not be triggered however I am facing an issue. I am storing all the primary con...
Hello everyone. My goal is to update the fields of a record using the selected vaules from the catalog item, however, I am not able to because my variables are greyed out. Please assist.
Is there a way to fetch a date when a scheduled job was run last?
I need some sort of cross reference to know in which flows/subflows a certain subflow is used. Is there such a thing?
Hello All, Can anyone provide me some Docs/PPT on App engine Studio, I started learning on App engine studio and We need to give some presentations on the same to clients and have prepared one PPT but which is not that satisfying so I would be thankf...
Can I request a VPN tunnel for a sub-production instance of ServiceNow? How can I check IF a VPN tunnel exists on an instance? IF a VPN tunnel exists on an instance, where do I go to see the details? -Thanks in advance
Hi, I'm trying to send a notification when the project(pm_project) state got updated. The recipients should be: The project manager(who is on the project record) Managers of each of the Resource group(From the Resource plans under that project) For...
I want the change task (or multiple tasks) to be created when the user submits a change request with the selected category "System Software". Here is what I have: function onSubmit() { var cat = g_form.getValue('category'); if(cat == "System Softwa...
Hi, I have one catalog item, in which there are variables like Resolution(single line text), Manager(reference), Group Members(list collector). Backend name for these variables are resolution, manager, group_members. When this catalog item is submitt...
