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Resolved! Dynamic Dashboard report for logged in user

I've created a Dashboard that includes several report widgets specific to me. I've been asked to share it with my team, but for that to be useful the report widget filters will need to be updated to return data specific to the user running the dashbo...

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Randy34 by Kilo Contributor
  • 3464 Views
  • 7 replies
  • 4 helpfuls

Resolved! How to disable language-based Knowledge bases

Hi there, We have tried to work a bit with Translation Management in our instance since we have worked a lot with dynamic translation in our virtual agent. After a while we found a blocker when the translation management was activated, we couldn't up...

Community Alums by Community Alums  
  • 1543 Views
  • 5 replies
  • 2 helpfuls

How to give a role to "show workflow"?

I want to set a role beside admin to show workflow in workflow context. But even I give this role to workflow admin, user of this role also can't open /context_workflow.do. (a blank page is shown) I can't find this page in UI pages. So what is it? An...

_____ ___ by Kilo Contributor
  • 1137 Views
  • 7 replies
  • 1 helpfuls

Resolved! Adding Custom Fields to Checkout page

Hello all of you beautiful people, hope you're having a nice day.   I have an issue with adding and mapping new fields from the checkout to the sc_request form. I've been able to create the fields on the checkout form, as shown below, but I cannot co...

Aeden Frost by Tera Contributor
  • 899 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to abort an action in servicenow ?

  I am using REST Api - async step where I am getting a payload with these details for change request form - 1. Short Description 2. Description 3. Requester 4. Configuration Item 5. Correlation ID I have made all these mandatory in the body Now I se...

Tags in reports

hey, Can anyone advise how to create reports with Tags ie... i have a report of Incidents where some are tagged that Agents need coaching so report is based on Incident Table & filtered where "tags are applied" & sorted by manager (because i cannot f...

michelle38 by Kilo Explorer
  • 2117 Views
  • 2 replies
  • 0 helpfuls

Resolved! View Encoded Query in user friendly way?

Hi, I have a scenario where-by an encoded query is the value of a variable within a RITM: So when it comes to approve this within our Service Portal, the user will see the query as so: Is anyone aware of a way to get this query string to display in ...

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Resolved! How to determine Notification SOURCE?

Cool people of the ServiceNow World... I have a Notification which, on the face of it, should ONLY be sent when an event is generated.  It looks like this: But if I scroll down in the Notification form, and I look at the "Email Logs" related list, I...

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