Unable to activate workflow in flow designer

[Ritu2]

Hi All, 

I have created 5workflows  in flow designer.
they are in Draft status and I am not able to publish them

Two are activated and working fine but I am not able to activate rest 3.
I click activate and get a message that flow has been activated successfully but when I go back to the workflow list the value still appears to be false.

Please help.

[Ankur Bawiskar]

Hi,

can you explain what you are trying to achieve?

activate workflow in flow designer?

Regards
Ankur

[Ritu2]

Hi Ankur, 

These workflow create a task for particular team.

I have created a Inbound action to create REQ when an email is received with subject CASEID .

Then I have created above workflows by flow designer to create SCT task for particular team when  a REQ record is created with Short description (look for particular word in REQ short description)

Example - Email is sent to Service now with subject  -

caseid:] [TECH] API Technical question - Account Name-   

Request record is created as the subject of the email starts caseid - 

Flow designer checks for Request record created with short description TECH and creates a SCT task for a particular team.

 This is how a workflow looks like.

[Ankur Bawiskar]

Hi,

I didn't get this part -> I have created above workflows by flow designer to create SCT task

Regards
Ankur

[Ritu2]

Hi Ankur, 

I will try my best to explain.

So aim is to create 5 typs of SCT task for a team depending on the subject of the email.

I was not able to create REQ/RITM and SCT by using just inbound email action.

So What I am doing here is creating REQ from Inbound email action and then creating corresponding SCT and RITM from the flow designer workflow.

this the Inbound action which checks for email subject starts with case id 

this is one of the flow designer trigger condition .

I am sure there are better ways to achieve this but I am not too good in coding so trying the simple way here.