Resolved! How many ways to create a incidents in servicenow?
Thanks Srinu
Forum Posts
how to convert the date time to the format yyyy-MM-ddTHH:mm:ss ±hh:mm
Hi All, I have a requirement to send date time values in specific format in SOAP request. I want to convert the date time field value to the format yyyy-MM-ddTHH:mm:ss ±hh:mm. Please help with your suggestions. Thanks in advance! Regards, Thilagava...
Resolved! How can we manage to place checkbox variables on alternating sides of columns in a Service catalog page?
I have created a service catalog page, under a label there are 4 checkbox items to be placed, I want those checkbox items to be displayed on alternating sides in two columns of the catalog page instead of 1 single column. Can someone help me out in t...
How do I report on count of knowledge articles by category?
I'm trying to create a report that shows ALL of my Knowledge categories with a count of the number of articles within each category. I'm using this to monitor the usage of the categories and remove or consolidate categories that have few or no articl...
Dynamic Filter not working. Won't log or return multiple results.
Trying to make a Dynamic filter for knowledge articles where knowledge base is one the user can contribute to. For some reason the only time this dynamic filter will work is if I return a single sys_id. I've looked at OOB examples and I'm following...
License to view dashboards
Can a user with no license view dashboards and reports data
how to list which fields are displayed on which forms?
Is there a way to export a list of all the fields and which forms they are displayed on? We want to standardize the fields presented for like classes. There has to be a better way than to compare screen images!
What is the OOB field 'User Input' of type 'User Input' intended use? Can we leverage it for our own purposes on extended tables?
What is the OOB Task Table field 'User Input' of type 'User Input' intended use? Can we leverage it for our own purposes on extended tables?
Role needed to access report
What role can be given to a user to view and access reports on dashboard without granting user an Admin role?
How to set values dynamically in list collector ?
Hi folks ,I created one service catalog and i have a situation like set values dynamically in my list collector field . In below , i have a field "books" in that i have 2 entries . one is Shiva another one is vishnu . If i select vishnu as my selec...
Resolved! Script Action not triggering after event has been processed (scoped application)
Hi everyone, I've been trying - for a few hours now - to fire a simple script action when an event has been processed, and cannot get it to work. Just to be clear, I'm working in a scoped application. I'm firing the event like this: var gdt = new Gli...
Resolved! Paris Service Portal: Change :hover color on primary button?
Hi, I am a bit lost and maybe someone is able to point me into the right direction. I want to customize .btn-primary in the Service Portal. I am able to do this for example with the branding editor, by editing the Variables in the Portal page or by ...
Resolved! Enable UI Formatters on Service Portal Form Widget
Because the Service Portal does not support UI Macros, it instead allows us to create and use widgets in their place on Catalog Items. But did you know you can do something similar for forms that use UI Formatters based on UI Macros? If you take a lo...
how to get the sys_id of caller in the incident table using client script
i need to get the caller names sys_id in the incident from, using client script
Resolved! ServiceNow Fundamentals- Can't download the CloudDimension-infinity-logo
In module 15.5.3 - Catalog Administration Overview Activity, I can't download the CloudDimension-infinity-logo. The given link is not working. Please help me.