Unpublished and inactive articles still show up in employees search results under "suggested results" Ex: employee had visited an article called "2021 Insurance Premiums and Cobra Rates" last year. Now when she searches "2021, insurance premiums, etc...
Hi ServiceNow Community Developers, I have the following requirement – I need to differentiate between attachments that I uploaded using the attachment icon (paper clip) at the top of the form and the ones I attached using a custom button that I wro...
Using ${URI_REF} displays the ticket link url(something like here https://dev11092.service-now.com/nav_to.do?uri=change_request.do%3Fsys_id=956c574587128110c3d48211d8bbb3507%26sysparm_stack=change_request_list.do%3Fsysparm_query=active=true) and not ...
Hello. I want to add a new button to the menu line on "requested item" i know i have to make a ui action, but other than that im lost. Im new to service now. so i'm a little unsure how to go about this. Any tips where to start? (the line i want...
According to study materials and servicenow docs YOUR HISTORY should not track UI pages but will display forms, records and Homepages. However when I tested this YOUR HISTORY did track the UI pages. But NOT the homepages. Is this a fault in the s...
I created hidden variables on catalog form and those hidden variables are coming on the approval email. How can i remove those variables on the email. @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta @...
we have a requirement where when a task is assigned to a person and on the task variables there is a date field when the date field is set for 3/17/22 we should validate with the current date and should not allow closing the task until the date ...
How to upload a external update set in company dev instance
There is an existing inbound email action. I'm trying to understand how that action is automatically assigning the raised incident to a particular group so that I can update the assignee and assignment group.Attached is the description of the inboun...
gs.getMessageLang() checks the UI Message table [sys_ui_message]. Is there an alternative way to check for translation from the Translated Name / Field [sys_translated] or Translated Text [sys_translated_text] tables? Most custom translations or tran...
Our "ServiceNow Administrators" group can currently only accommodate 2 active members - is it possible to expand this number?
We created a custom table that is extended from Task and we have state on our form. We have created 4 choices for this table's state field- 'New, In Progress, Closed and Cancelled'. In the form, we are seeing an additional state as '1'. Which I canno...
Hello Team, just looking for any help please with the Reject notification relating to KB articles. When I created a new KB article today & rejected it, the notification goes to the Author, working as expected. But when I reject a KB article created ...
We're having issues with notifications, not being delivered, onto T-Mobile devices. We can test successfully off platform sending email to the phone number and the messages are received. Anecdotally, T-Mobile devices have been a known issue and the ...
Hello. I have a button i want to open the view "registrering_av_hardware_ved_innkjøp" with. How do you script buttons in forms take you to a specific view? nyHW();function nyHW(){//make the url to a new normal change var url = sysparm_view="re...
