Hello, I am in process of setting up send / receive emails from ServiceNow using OAuth 2.0 IMAP and SMTP. I have set Application registry with Client ID, client secret, authorization and token URLs. I am using IMAP.AccessAsUser.All, SMTP.Send and off...
I am learning up on the new Flow Designer / IntegrationHub. What confuses me is, what this offers more than the workflow editor. It just seems like WEv2, with the same functionality, but with a different UI around it. Though I have to admit that it m...
what are the different deployment options available for servicenow ? Is there only SaaS offering or SN provides on prem option as well ? If there is an onprem option , are there any migration guidelines to migrate to public cloud service providers li...
HI Guys Not sure If this group is the correct one to ask this question I want to create an UI Action on knowledge table to be able to pass a value on a Select option from a GlideModal pop up into the Meta Field on the KB layout. I dont need execute ...
Hi! Can I use a system property in Flowdesigner? Or is there another easy way to calculate a date to add 5 years? I tried to use "Add Time", but it's not accurate bec of the leap year. Thank yoU!
Hi Team,There is a Application menu called Routing Rules can be accessible for rr_admin role members, one of the user having rr_admin role but he is able to see the Routing Rules Application menu in Navigational bar.Regards,BC
hey, how can i check if plugin is active without using GlideRecord ?
im trying to display data in table format on notification using email script but the alignment is not being properly set. below is the script (function runMailScript(current, template, email, email_action, event) { var inc = new GlideRecord("inc...
I have a flow in flow designer where I am trying to send an email to notify that the events coming from SolarWInds are lower than expected for the day before. I have a trigger that runs the flow once a day at certain time then I have a "look up recor...
Hi I'm developing automation's using Flow Engine, Integration hub and Mid Servers. Due of regulations I need to export all Flow execution details (input, outputs, Logs, credentials used, execution times ...) to a our central log repository. In witch...
Hi, Gurus. We have the ITSM Roles - Incident Management plugin activated in our instance which added the sn_incident_read role. Does assigning this role to a user who previously has no roles (i.e. Requester) transform that user into a Fulfiller (even...
Hello Community, we would like to create an request from the Service Catalog with the help of the Flow Designer.I already activated the Flow Designer - Service Catalog Plugin.My problem now is that I can´t select an already created and in use approva...
I am using a multi row variable set in a catalog item in which the data gets populated depending on another variable choices. I need the multi row variable set to be read only. I am able to hide the Add and Remove buttons but not the Edit Row and Rem...
Hi, For a requirement in which i'm trying add values to a record and close it in the the sc_task table through flow designer i'm stuck. The sc_task table isn't available as a trigger We are currently on London in which i'm trying to make this. It was...
Hi, Is anyone working with KCS PAR (Process Adherence Review) follow up and has found a good way to get support in the tool? We are looking into possibilities to use surveys or assessment, but has not managed to get started yet. According to the K...