Hi , Using REST API's we have intergrated ServiceNow to 3rd party. From ServiceNow to 3rd party the folders are getting created once request is submitted. It was successful but it stopped working in production environment and throwing 404 error in th...
Database views is not showing records but showing the count. Below are the where clause i have used.
Is there a way to find out what members were removed from the group?
Hello Community, I have a flow in scope application and Want to fire an event for the notifications from the flow designer. When I select to create a record and in a table, I couldn't find the "sysevent" table in a search list. Is there anything I am...
Hi, I'm trying to CC the scheduled reports as below:https://community.servicenow.com/community?id=community_question&sys_id=56434fe1dbd8dbc01dcaf3231f9619d1https://community.servicenow.com/community?id=community_question&sys_id=64194948dbafbc102454e6...
Hi, I created custom table and one column in it named CI Class with type table name. Now I should select only table names which are extensions of cmdb_ci table in that column with table name type. Can someone help me how to achieve this. Thanks
Hi, I am a newbie to catalog item form configuration and the below areas holding me to complete the form. 1. Variable set - Reporting User Email/(would like to auto populate based on reporting user name from user table) - I have given the default va...
In order to conduct an impact study, we are investigating where the widget is used. You can check the list of widgets from Service Portal > widgets, but where in the portal is each widget being used? Is there a way to investigate this? We think it wo...
Hi, smart folks. The Approval table, sysapproval_approver, has as it's only Display column, a document_id type field. The document_id field references another table, sc_req_item. But this has the effect of making the Approval records LOOK LIKE Reque...
I would like to prepare two announcement widgets on the service portal and divide the contents to be displayed according to the contents. For example, create a category field in the announcements table.Use this category field to separate announcement...
Hi Everyone, Please guide on how to increase time out for agent presence .We are using advanced work assignment. Currently when agent workspace is closed and the agent is working outside of agent workspace on native platform , after 10 mits the agen...
Easy Question... What is the fastest/best way to navigate FROM ITSM Agent Workspace, BACK TO, the regular Platform UI? For example, if I'm viewing a Request Item like the one below, how do I quickly navigate from that view to the regular Platform UI...
This question is applicable for nearly any topic but, specifically, my objective is to export a select number of categories from Knowledge > Knowledge Categories from a Development instance to a Production instance. To avoid sys id conflicts, I'd pre...
Hi Expert , Please check the following UI Action. We know that we can write client side + Server side code in same UI action with the help of gsftSubmit() function. I want to do same for "Workspace client script" as well . so when i click button from...
I can't find much on this, but I'm wondering if it's at all possible to create a metric definition based on a specific variable. Initially, I would say "no", but looking at the metric definition form, I see the below, which makes me wonder if this is...
