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For Duration field, how to show only days?

For Duration field, how to show only days? I have tried as per documentation: https://docs.servicenow.com/bundle/kingston-application-development/page/script/general-scripting/concept/c_SettingTheDurationFieldValue.html#d168623e181 But its not showin...

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RatneshTSN by Giga Guru
  • 4572 Views
  • 9 replies
  • 4 helpfuls

Resolved! CSS Class Help - Portal

Hello dear community, I need help:I'm trying to figure out what things I can do in the service portal I'm building, I want to know if I can change the background color of what is selected in the picture below.   When I press the pencil button to edi...

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Alessa by Mega Guru
  • 2166 Views
  • 7 replies
  • 3 helpfuls

KB Article Indexing

I'm trying to better understand how to configure KB articles to be found when searching.  Are keywords used to improve search results or is there some other mechanism used?  For example, if I search for a particular word (e.g. "standards"), I would e...

Resolved! Moving group members - best method?

In the example below, there are 200 members in Group A and 180 members in Group B. How would you best go about moving all the members from Group B to Group A? Resulting in 380 members in Group A and no members in Group B. thx, Parker

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phenkry by Tera Contributor
  • 1361 Views
  • 5 replies
  • 5 helpfuls

Resolved! servicenow resume

hi i currently started working in ServiceNow for 4th months .i want some sample freshers resume kindly please share if any body has the sample copy please share it or give me few tips how a fresher sample resume should be , since i have very  less ex...

Sanjana R1 by Kilo Contributor
  • 18808 Views
  • 3 replies
  • 10 helpfuls

JDBC Step integration hub

I am trying to connect to Oracle DB to unlock use account and my query is   alter user <UserID>  account unlock I am trying to Sanitize the userid value , but it is appending single quotes to the userid value.  How do I remove the single quote and pa...

maryc by Tera Contributor
  • 662 Views
  • 2 replies
  • 0 helpfuls

Generate CSV out from Flow designer Action

Hello, I'm having a Flow that fetch records using 'Loop up records' based on some condition and if condition satisfies then have to update the record. Before updating the record I would like to generate a CSV file from the 'Look up records' to ensure...

Kishore32 by Tera Contributor
  • 2121 Views
  • 12 replies
  • 1 helpfuls

What is your group management methodology?

Are there any best practices for how groups are managed across multiple modules in the ServiceNow platform? Are folks using separate groups for each module or the same groups across modules? Are there pros and cons of both ways? i.e., Separate groups...