Resolved! expiring voucher
My voucher for discovery certification is expiring on March 30? Does it mean I have to take the exam by the 30th or I can register by that date and can still take the exam sometime in April? Appreciate it.
Forum Posts
Resolved! how to restrict special characters without restricting spaces in string field
Hi, i want to restrict special characters in string field. And I used the below script , it is restricting spaces also, can anyone help on how to achieve this, without restricting spaces. function onChange(control, oldValue, newValue, isLoading) { if...
Resolved! Look up records and use it to check whether a user is in a group
Hi, Could you kindly help me ? I would like to look up records and if I found the user is a member of a group proceed to next step. How do I use an If function against look up record? Thanks in advanced
Resolved! How to edit redirection when clicking incident number on service portal
Hi all, I created a page for our service portal which shows the user's open incidents + any incidents that they are on the watchlist for I'm running into an issue where clicking on the incident number redirects to our "submit an incident" page inst...
Resolved! What is the purpose of Order Guide in ServiceCatalog
What is the purpose of Order Guide in Service Catalog? How it is different from a catalog item?
Resolved! Get Department from Selected User in Reference Variable on the catalog
I have two reference variables on a catalog item, one for the user and the other for the user's department. I've looked at several other posts, all with the same solution but for some reason it isn't working for me. Can someone help, please? Variab...
what is the difference between assignment rule and assignment lookup
what is the difference between assignment rule and assignment lookup
iText 5 PDF Generator deprecation
Got an email regarding iText5 PDF generator being deprecated and that we need to make sure all references are updated to iText 7. The Rome release notes say, "Starting with the Rome release, itext version 5 is made inactivate. You must manually upgra...
Resolved! Can I recreate Duplicate Task for duplicate CIs?
I have some ~20 CIs in the cmdb_ci_pc_hardware class, that are marked as duplicate and have a reference to master CI, using the duplicate_of field that's pointing to the correct master. However, the Duplicate task to handle these CIs seems to be miss...
Survey repeat interval
Hi We want to be able to send surveys to visitors (WSD Module) visiting our site. Since these visitors are unauthenticated and not part of SN sys_user table, we are unable to apply a trigger condition that sets the repeat interval to 90 days for the ...
Resolved! How to enable email option at the top in custom table similar to one which already exists in global incident table
Hi, we have created a custom table for creating tickets from inbound email, in the custom table we want a email option , like this shown below please provide solution on how to implement this function in custom table.
Resolved! Filter reference variable on Record Producer by name
Hello, I have a record producer with a reference variable to the locations table. I have a simple filter built, and when setting the order by, it is not working. Any ideas on how to make this work? This is the type specifications for the variable on ...
For Each is keep getting empty in my Flow
Hi, I have a flow designer whenever i save or published For each is deleted and it says No data available. I am getting Array object from a Sub flow and when putting in a For each to read the data, it works one time after a while For each gets e...
Any real good benefits of using remote tables?
Any real good benefits of using remote tables? Looking for real use cases of using remote tables.
Resolved! Performance Analytics - How to report on active users
Hi All - I need active users per month not the current active users in the system. I know that we can report on the user table by last login date but I want the history information of the users who has been active previous month and not active now. ...
