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MID server MSI Installer is not working properly.

We are  trying to Install MID server via MSI installer for Windows 64 bit. Port is open and Internet access is also allowed on the server. I am also able to access ServiceNow base URL from the server itself. However the installer is getting failed wi...

Ayush22 by Tera Contributor
  • 606 Views
  • 1 replies
  • 0 helpfuls

Finding the Hostname of the Device

HI, I have a requirement to find the logged in user system hostname. For example the user logged into ServiceNow Instance with his personal system or organization system we want to find the host name of the device from which the user logged into Serv...

Assign tags to a record using record producer

Hi,  I have a record producer to create knowledge base articles. I am wondering how I can allow users to create a tag or assign an existing tag while they are creating the article from the service portal? Please assist. 

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Community Alums by Community Alums  
  • 643 Views
  • 2 replies
  • 1 helpfuls

Link Unfurling Flow Error

Hello Everyone, I have query on link unfurling flow. Flow got an error during execution: Flow Designer: Operation(Link Unfurling .a1a21ed6c3c3201032480d1eb540ddd2.1d6256d6c3c3201032480d1eb540dd22) failed with error: com.snc.process_flow.exception.OpE...

Usha16 by Kilo Explorer
  • 1080 Views
  • 2 replies
  • 0 helpfuls

Make field editable to only sys admins

Hi, I have created a custom field on sys_user_group table. I want only sysadmins should be able to edit that field.  I know that we can do it with ACL. But I'm not sure if this can be done with UI policy or client scripts.  Suggest me which is the be...

Harish74 by Tera Expert
  • 1330 Views
  • 3 replies
  • 7 helpfuls

Change Dictionary names of CMDB table fields

Urgent ! Hi, I need to change the dictionary names of about 300 fields in different custom tables (also the field types). Since we cannot change the dictionary names and it is also not recommended, I wanted to look for options on how can we rename th...

Bhavna3 by Kilo Contributor
  • 903 Views
  • 3 replies
  • 1 helpfuls