How do I view a completed schedule job ?
I am trying to back trace a change done to a CI by "system" user. This typically corresponds to a scheduled job. Where do I look for past executions for any job for a given date ?
Forum Posts
Resolved! Issue with SSO - Could not validate SAMLResponse for esignature only
We are trying to configure SSO using OKTA. We have configured the IDP and everyone can login without issue. However, when we try to e-sign the following happens: -The window pops up to enter okta credentials -I login and am redirected to a "login com...
Resolved! UI policy vs. ACL
I will give ITIL role wirte authority by using the ACL in the impact field of the incident table. ACL： incident.None write ITIL incident.impact write ITIL Also, I will give ADMIN role write authority by using the UI policy (writing Scripts) in...
How to insert a hyperlink that points to a network installation from a kb article?
I have tried using the Hyperlink button in the WYSIWYG with several different options including file://servername/path/..., file://///servername\path\.... and just typing //servername/path.... I have also tried modifying the HTML. If you copy and ...
Resolved! Reduce space between containers in Service Portal
Hi there,I am trying to achieve a specific design for our Service Portal using the background color of containers, but the default vertical spacing between them is messing up the look. I can't seem to find the right place to apply a style that will a...
Resolved! Display only form with fields
I have a requirement to create a form where it will have a user id field and a multi-line text box to populate user details from LDAP. Initially I though to create a table and add this fields to it but there is no need to add any records in the table...
Add url link on a label field in the service catalogue
Hi,I'm trying to do add a URL to a website on a label field in a variabel set on a requested item (service catalogue), but i can't seem to make it show in the service portal.Type is Label, and i've added a question and a name, then you have the html ...
Resolved! Map to field not working from Record Producer
I'm trying to get our users to pick from a selection of CI's via a Record Producer and then transfer the selected CI onto the CI field in an incident I have my variable configured as below, but no value passes into it. I've also tried naming my vari...
Resolved! pass variables to workflow
I'm trying to pass variables from a record producer to a workflow that I'm kicking off via the script. Here is the script I'm running. (function() { current.short_description = "CCS Release " + producer.name; var vars = getVars(); gs.log(...
Mandatory on Checkboxes in Service Portal
Hi allI am having an issue with mandatory checkbox. In Jarkata we have format belowLabel (mandatory if no checkbox is selected)checkbox1checkbox2checkbox3In Service Portal, I can't make the same feature happen. I had considered the onsubmit client sc...
Custom Powershell Credential Error
I'm trying to run a custom powershell activity against a domain controller from the Mid server as part of a requested item workflow. However, each time I run it, I receive credential errors. The credentials appear to be fine & I can run the commands ...
Resolved! how to remove external login link in login page?
Hello, I'm beginner to login page customize.by the way SSO configuration ,i have activated the sso Idp plugin,so for that "use External Login" link present in login page. i would like to remove now from login page.kindly share your thoughts. thanks...
Not showing variables on the RITM of a catalog item
Hi All,When the Request for a catalog item is raised, the variables are shown on the RITM form but for one of the RITM, variables are missingI have checked the variable editor but still not showing on the RITM form not only the variable editor UI pol...
Browser tab custom title not staying
Hi all,I was trying to set the browser tab title to something other than "ServiceNow" when I have a custom UI page loaded. I followed Re: Dynamic Browser Window Title - Take 2 as well as a few other community posts to try to do this.Results were that...
How to display external site as embedded frame on homepage?
I am attempting to display a small embedded site on a homepage as a quick dashboard. I have been unable to figure it out an am hoping someone on here might have experience.I have tried following Adding Existing Gauges to a Homepage - ServiceNow Wiki ...
