Hi , I've service catalog and based on submission ,request item and multiple catalog task will be created. Once i closed the catalog item it will be having multiple approval . Once everything is done i need to send the closure notification Where rece...
How to change search key in Reference/List field on Service Portal? By default, search key is name of user, but I want to search by user id.
We are currently re-deploying our Knowledge Management process using the Out-of-box Knowledge V3 with versioning. We have a requirement proposed that any ITIL user can start the Retire process on any article. The out-of-box process does not seem to ...
What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
What is the weight field in email notifications?
What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
How in the world do I set scratchpad value's on 'true/false' values.The Reset AD Password Activity in the PWD Reset - AD has scratchpad value's attached to a booleanHow??
what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
Hi, I have an OOB Flow Designer called Add Comment of Scope ITSM Spoke when i open and click on Test and pass the Ticket number and Comments it is updating. Now i want to called this Action from a Business Rule for that i used below snippet but i a...
Using "Set Variable Values" I'm trying to set a Catalog Item variable dynamically to a Change Record that was successfully created in a previous Test Step. If I hard-code the Change Record variable to an existing record the test runs as desired. Howe...
Hi, We are trying to add custom response on mandatory variable check-in record producer REST API. Here is the code for the custom error message: (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var recordProducerId = r...
Hi Guys, How can I get the current login user in Flow Designer? Thank you!
I have a slightly customised header, When the screen width shrinks (to about 992px) The navigation elements wrap down to another layer which I don't want, I want the hamburger nav menu to be displayed instead.I cannot see any classes being added via ...
I'm receiving a ZIP file from an Email, i need to extract the PDF files exists in that ZIP file and process in inbound actions. Does anyone have any idea on how this can be achieved. Tried below but no luck. -- ZIPInputstream Java package -- Data s...
I've tried searching answer for my question in the community. Though there are some posts regarding the archiving, I couldn't find a specific answer on archiving attachments. Kindly help with my query if someone have already completed the archiving f...
