Resolved! how to hide price SC Category page
Hi, I would like to hide price of SC Category Page. How can I realize? Regards,
Forum Posts
User's can't see users in an assignment group
We have a custom application with a custom role (does not use ITIL). The users have read and write access to both the Assignment Group and Assigned To fields.They can select the assignment group just fine. However, when clicking the Assigned To, the ...
Export data as TXT file using Export Sets
Hi All, Our requirement is export the table data as TXT file into a Mid Server location.We are able to export the data as a CSV file using Export Sets. I would like to know is there way to export the data as TXT file directly or convert the file from...
Catalog Item not accessible from service Portal after upgrade - London to New York
Hi All, We have reciently upgraded our Dev environment from London to New York. Post the upgrade one of the Catalog Items are not accessible from the service portal but work fine under tht 'try it option. On checing the Web Console - Browser UI Logs ...
Resolved! Filter in Related list not working as expected i.e. status != absent
Hi All, we are seeing an issue on few related list where filter seems to have satisfied but still records are not displayed. This is the OOB filter and records are there if we remove the filter. For instance, cmdb_ci_win_server and cmdb_ci_win_cluste...
Resolved! How do you audit the quality of knowledge articles attached to incidents?
We have implemented the Knowledge-Centered Service (KCS) methodology in our department and we're tracking the contribution rate - the number of times the incident tickets have either a knowledge article attached or the assigned resource checked the b...
Resolved! Cannot create user groups from scoped application
At my scoped application I want to create user groups via a business rule. I checked "create" and "update" at Table "sys_user_group": And I added cross scope priviledges: But it's still not possible to create user groups: Does anyone have any ...
Missing files in published scoped application
Hi, I have a issue regarding flows and flows action in a scoped application. When I publish to customer repository, and then tries to install in test or production, a lot of files is missing. And I can't open the flow, I get an error saying "Action t...
What is the alternative way to use gel() in service portal..?
Hi Team,Can any body let me the alternative way of gel() in service portal.i have written this onSubmit script, which works fine in CMS,Here i need to get value of sysparm_item_guid, how do I get with out using gel() method?I am attaching the code:va...
What is the Responders table?
We had a duplicate account created by mistake, and while merging the accounts, I found a record on the Responders table (sys_rw_action) I couldn't figure out the purpose of this table based on the records and data available, and I also couldn't find...
Resolved! Immediate video playback instead of downloading and buffering?
Currently we are still using Kingston, but will upgrade to New York pretty soon.At the moment we are facing the issue that there is no immediately plaback of embedded video files when started. Instead the video seems to be downloaded in the backgroun...
Convert date and time from any time zone to GMT ?
I have one requirement where user can select timezone and date/time for blackout , once RITM is approved we are creating schedule and entry . But the issue here is start date and end date store in value in GMT which is from current user's time...
How to Run A business rule that will abort Insert action if no attachment found.
Good Morning, I'm trying to create a business rule that checks for attachments on the sc_req_item table. The objective is to prevent Insert if no attachment is found Of one specific Item on the sec_req_item table. Is it possible to get this done?...
Unable to connect to instance while installing MID server
I downloaded MID server installation file and tried to execute the instraller but when I enter my instance link, username and password (for which i have surely given mid_server role) I am unable to connect to instance.. in command prompt it says I/...
Is there any way to increase number of available semaphores and/or Queue Depth Limit?
A big number of records are being written to tables all at one time (which needs to take place) and the following error comes up: "Rejecting request [request number] because too many prior requests of the same kind are already waiting to run". For t...
