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Resolved! Audit history not visible

Dear specialists, I enabled auditing on the asset table, because I want to see what the original location was of an asset. When I check the audit history however, I don't see an entry for the location field. The location field is a reference field, c...

Christophe by Tera Contributor
  • 1900 Views
  • 1 replies
  • 1 helpfuls

Resolved! Encrypting a file

Using Madrid, what alternatives is there to encrypting attached files? I'm not interested in using Edge Encryption, but more the built in platform encryption.  Is this something I can test on my PDI?

Assign Feedback to the knowledge managers

HI,   Today for feedback "If an ownership group is assigned to the article, the feedback task is assigned to the manager of the ownership group. Ownership group managers can reassign tasks to another group member, or group members can assign a feedba...

Re-Direct Users to Portal Vs. Mobile UI

We are in the process of enabling Okta and rolling out mobile to our user base. We have our OKTA SSO working, however we are experiencing an issue with the direct with the Mobile UI. We want the re-direct to occur as it does today via the browser. If...

austin_rion by Kilo Contributor
  • 2469 Views
  • 4 replies
  • 0 helpfuls

ServicePortal breadcrumb widget

There are a few posts on the community about getting the breadcrumb widget to work with custom pages.  Many of them suggest cloning the widget and then building recursive logic to build the breadcrumbs to your custom pages.  I just took the 2-day ser...

emyrold by Giga Expert
  • 8202 Views
  • 19 replies
  • 6 helpfuls

ServiceNow Swag

Hey guys and gals! I am curious if anyone knows where I could get some ServiceNow swag?  We went live with ServiceNow in September of last year, with Incident and Request Management, and now just added Change, Knowledge, Problem and Service Level Man...

gs.log doesnt work on client script

Hi all,I have a very basic question.   gs.log doesnt work on client scripts. I am using lot of alert to debug.. what are the alternatives ?I know i can create ajax methods to create those logs.. but is there a simpler way???~ Kamlesh

kamleshpatel by Giga Contributor
  • 35791 Views
  • 10 replies
  • 24 helpfuls

Resolved! Generate URL from sys_id (in script)

Hi everybody,I tried to look into sections of API documentation where I can possibly find the answer, but failed to find the answer.So how do you get the URL to a record through it's sys_id? Is it possible? What class/function does ServiceNow offer t...

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alinatoc by Giga Contributor
  • 14433 Views
  • 14 replies
  • 1 helpfuls

Resolved! How to use cabrillo in a UI Page

Hi All, To give a bit of background on my question, I have successfully used Cabrillo in my Service Portal custom widgets to invoke the camera for scanning the barcodes. However, service portal is not working in the mobile app in the Android 4.4 devi...

karteek1 by Kilo Expert
  • 2937 Views
  • 8 replies
  • 1 helpfuls

Translated Ui Action Name

Hi All,In the system, there are a lot of translated ui actions name English to Turkish,I want to translate a Ui Action Name to Turkish. I am creating like others but it doesn't work.When I login with another user which using Turkish language, still i...

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t_nehir by Kilo Contributor
  • 3426 Views
  • 3 replies
  • 1 helpfuls