I am creating Icident tasks in a workflow, that is fired via condition in an incident where the short description is specific. This works when that type of incident is created and the work flow fires properly but when the incident tasks are created...
There are two columns A and B in target table and when importing the data from source the values in the A and B should not repeat(should not be duplicate) im writing below code but it is not working var bil = source.u_xyz; var rec =source.u_jkc; var...
Hello all, I have some standard JavaScript functions that i want to bundle them into a single repository/file instead of using them in the respective client scrips. Question is, Is there a place/location where i can store all the standard JS function...
Use case: I want to check if a certain record exists If yes, update another record by inserting the look up record to a reference fieldIf does not exist, do something else Problem: When using "Look Up Record" function, if there is no record found the...
i have a widget that presents an iframe with "src" to payment getway everything works fine. when i click on proccess [on the external iframe i have, i am getting the DATA response on URL i tell them to which one to send the response. for the respons...
Hi, We are using REST API to send data from Point a to b(servicenow target table). we are using Import set web service for validations. So basically getting data in JSON format from source a and sending it to the import set using REST API wherein we ...
Ask for Approval getting skipped even i gave all the details correctly. I am not sure why this is happening , could any of you check the screen shots attached & correct me on this please
I have a User Story "User should be able to work normally even if there are concurrent sessions running by the tool (15 – 20 users running the same test)" How to do Load Testing in servicenow using ATF for this kind of User Story.
Hi all, is it possible to remove decimal places from Currency field? Seems the "scale" dictionary attribute does not work on Currency field and the property https://docs.servicenow.com/bundle/london-platform-administration/page/administer/currency/ta...
When searching for knowledge articles by context search or kb_home page, search logs are recorded in the following table.https://instance-name.service-now.com/nav_to.do?uri=%2Fts_query_kb_list.do Setting context search on record producer and setting ...
Hi All, We have given the user_admin role to one of our teams which is responsible for on boarding and off boarding our users. This is working for most cases, but they have just tried to remove groups for a user from our Service Desk and they are ge...
In Contract module, I would like to get the contract amount based on the selected date. Lets say Contract Start Date = 20th Jan 2020 Contract End Date = 20th Jan 2021 Monthly contract amount = $200 Yearly contract amount = $2400 To get a view o...
Dear Service Now Folks. Greetings. I was going through a ServiceNow article in Scripting book and observed the below statement which mentions other Server side security strategy apart from ACL's ,can some one guide me on other Security Strategy avail...
Hi, we're running an on-premise instance and there's no connection to internet. In the system logs I can see repeating log entry (Information type) with text: "Instance registration: unsuccessful: trying again in 5 minutes"Is this something we should...
Hello, we have hi-load "Jakarta" instance on premice (many users, many transactions, ten nodes, big DB etc).Last month one time in several days in business time we catched error 429 «Too Many Requests». After we reboot nodes and all became correct. I...
