Hi, We have a performance issue with Reference fields on one of our Order Guides when accessing it using Service Portal. The Reference Fields take a long time to load their values/bring back suggested results ~2 minutes. The reference fields work wit...
I have table with a date field. Sometimes that date could fall on a Tuesday, Wednesday, Thursday, Friday, etc.I want to find the Monday of the week that date falls in. Is there a specfic function to find a specific day of a certain week? I kn...
Question as above. I am trying to display a float type number on a list view with two digits after the decimal, as in the JavaScript toFixed(2). Is there any way this can be done without changing the type of variable on the table?Thanks in advance!
Hello, Normally the MID servers will be determined by IP Ranges and Capibilities. (IP ranges are to static we want to determine it dynamically)We want to dynamically determine the MID server based on a TAG and based on that TAG we want to start a sc...
I know how to edit multiple records in list view, when I want to add/update the value of a column. But, is it also possible to CLEAR the value in a column with list view?
Hi,I have a single line variable in sp which i need to validate whether this value exists in the table record. if it exists, it will prevent the form from submmiting and shows the error message below the variable. I am using the following in catalog ...
Hello everyone, In the service portal, I am trying to get the value of one field in my widget, to use this value for redirectionSo I have tried in my controller $scope.page.g_form.getValue('u_otp'); , I have field name u_otp in my form but this doesn...
Hi ThereFirst I have to tell, that I'm a beginner with Okta. Until now, I already setup some instances using user provisioning by MID-Server from AD and authenthication with ADFS.Now I have to setup an instance with user provisioning and SSO by using...
I'm having an interesting new phenomenon. Two new users have been set up manually with "password must be reset" property as true.When they log in, they redirect to the Password Reset page (login_cpw.do), but it starts refreshing once or twice per s...
How to change Label value (Display Label) dynamically for related lists tables based on some conditions. e.g., CI Class: cmdb_ci_storage_serverRelated List: cmdb_ci_storage_controllersCondition: If cmdb_ci_storage_server.manufacturer = EMC i'd like t...
Hi All,I have a requirement to fire an event which will trigger a script action and SMS reminder prior to the scheduled appointment. Using this as an example https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/email-integrat...
Hello, It seems when users are created from any other view other than the User Admin - > User module, the created user's active value is set to false. Here is an example. If a support person goes to the New Call application and searches for the user ...
I have this issue of Email notifications not getting created for one Group even after event is fired. My issue is similar to the one mentioned in this thread Email (notification) does not get created / sent even though event is fired .There is one us...
how to export all the available CI classes from an instance. Appreciate quick response. Thanks!
I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...
