Hi, For some reason, the Run Trigger Option is Missing in Flow Designer of My Kingston PDI when I create any new Flows. It appears in the "OOB" workflows but not on new ones I create. It's probably something silly. Any ideas? Please see screensho...
Hello guys,I need to create a mechanism that give to the user the possibility to create a PDF after compiled a form. The idea is to use the plugin PDF Generator and associate the document to a request or something else created with a record producer....
Hi. I just wanted to document an issue I have come across a few times recently, since I couldn't find anything about it when searching for it.There is a Problem that mentions this error, PRB713498, but the symptoms are not the same in this case.htt...
We have a self hosted instance. I am trying to determine that we have everything activated that we purchased. And what exactly we purchased(I was not involved with the purchase process) . Because we have a self hosted instance I cannot just go to Sub...
Can we modify the @mentions feature? Right now we can only search using first and last name. Is it possible to make it searchable with username, email etc? If so, where should this be done?
Hi everyone,I'm trying to hide the display value in reference filed but it's not working as expected. This is what i cofig in variable:ref_auto_completer=AJAXTableCompleter,ref_ac_display_value=false,ref_ac_columns=first_name;last_name,ref_ac_columns...
Hi All,I have the need to update a business system every time a record is inserted or some of its fields updated. The integration to this system is using SOAP-based web services - I am using a workflow because the SOAP call is async (MID) and it is e...
I am trying the get the actual value of the class of a CI into a catalog item, e.g. AIX Server, Windows Server, with no luck. We have catalog client scripts which will happily put value's such as the description of a CI into a catalog item, a snippet...
One of the amazing features of Service Portal is how it encapsulates each widget into a self-contained component. This encapsulation greatly increases the maintainability and reduces code complexity by breaking the portal or application down into man...
Hello experts, I have create a new content page https://myinstance.service-now.com/cms/index.do And there's a redirect logic for the user to different page : service portal / ess / backend (CMS) Now I want to change the default landing page from h...
Good Afternoon All,We have a requirement to make business service, group and some of the locations to be made inactive. But there is no option for activating/deactivating these records, Is there any best practice way to deactivate the records instead...
I want to make sure that all the user which are currently logged in should be locked out before starting my maintenance work.Is it possible by anyway using script or anything ?
Hi All,We are running Helsinki patch 5 and have started to look at implementing the shopping cart in the Service Portal. The problem we are having is trying to make fields mandatory. See screenshot below showing the field we would like to make mandat...
Hi SNC, I did some customization on my Knowledge article form - I added an approver field, which is a reference field to the User table. Next to the field, I would like to add an icon, which when clicked should open a new Glide Dialog window in whic...
Hey Everybody,THIS Scenario is based INSIDE A scoped application..I see we can utilize the Rest message script of service now inside a script include and call it from the client side.In my scenario when i get the response from my Rest Get call i woul...
