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Resolved! Export Set to specific MID Server?

Hi All,We set up MID servers for each network segment in load-balanced pairs (MID Server Cluster)When I do Discovery, I can choose the behavior to use a cluster, specific MID Server etc which is awesome.I recently needed to set up an Export Set to se...

Force Style Sheet Change?

We recently made a change to the "Knowledge Common Styles" style sheet, and are finding that it's necessary to clear the browser's cache to see the updated styles.   Our users don't like that answer...   Is there a way to force the new CSS to the bro...

brettdrake11 by Kilo Contributor
  • 2460 Views
  • 2 replies
  • 1 helpfuls

How to generate a unique code (it should work same like number field we have in RITM and TASK) using text field in request form?

Hi All,I'm trying to create a new field with unique value (for example like TAC12345) and the text field should auto generate the code whenever users submit a request (same as number field that we have now). I tried with javascript:getNextObjNumberPa...

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omsa1 by Kilo Guru
  • 3421 Views
  • 6 replies
  • 0 helpfuls

Resolved! OKTA SSO issues

Greetings allWe are evaluating the OKTA and SN solution and decided to try the multi SSO provider option with OKTA ServiceNow UD application, but so far without success.At this time we dont want to use the SN Share application.     I decided to try t...

jules2 by Kilo Expert
  • 3762 Views
  • 2 replies
  • 4 helpfuls

acl dot walking in field

Hi Everybody,I'd like to use a dot walking in a field when creating an ACL.By default, when creating an ACL, I can choose a field of a table, but not a field of another table (I mean table that is referenced).See screen captured in attachment.Thanks ...

bcts by Giga Contributor
  • 3421 Views
  • 2 replies
  • 1 helpfuls