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Forum Posts

Tree Picker Variable in Catalog Item

HiWe like to develop our own catalog variable type, but we don't find any information how to register such a new type.Is there a table where the code is stored?We would like to generate a selection tree for managing file system access based on a tabl...

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MarcB1 by Tera Guru
  • 4082 Views
  • 4 replies
  • 0 helpfuls

How to redirect an email link to a second SSO?

Hello Everyone. I'm working on a project to implement SN (Jakarta); we've hit an issue that we cannot seem to be able to resolve. It relates to email links and SSO. - There are two SSOs setup - SSO1 for internal users and SSO2 for external users comi...

adrian_d by Kilo Contributor
  • 1450 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to increase text field width?

I have a text field of string type. I am trying to increase its width to 300px using onLoad client script. But, its not working. I tried it in field style option as well but didn't work either. g_form.getControl('email_address').style.width = '300px'...

Wirasat by Tera Guru
  • 4113 Views
  • 10 replies
  • 4 helpfuls

Resolved! Run Trigger Missing in Flow Designer

Hi, For some reason, the Run Trigger Option is Missing in Flow Designer of My Kingston PDI when I create any new Flows.  It appears in the "OOB" workflows but not on new ones I create.  It's probably something silly.  Any ideas?  Please see screensho...

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PDF Generator plugin

Hello guys,I need to create a mechanism that give to the user the possibility to create a PDF after compiled a form. The idea is to use the plugin PDF Generator and associate the document to a request or something else created with a record producer....

gdl by Tera Contributor
  • 8454 Views
  • 9 replies
  • 0 helpfuls

Resolved! Trigger workflow on record update

Hi All,I have the need to update a business system every time a record is inserted or some of its fields updated. The integration to this system is using SOAP-based web services - I am using a workflow because the SOAP call is async (MID) and it is e...

roshanrao by Kilo Expert
  • 9925 Views
  • 6 replies
  • 2 helpfuls

Show the value of the CI's Class

I am trying the get the actual value of the class of a CI into a catalog item, e.g. AIX Server, Windows Server, with no luck. We have catalog client scripts which will happily put value's such as the description of a CI into a catalog item, a snippet...

yvonnew by Kilo Guru
  • 1440 Views
  • 2 replies
  • 0 helpfuls

DOM Manipulation the Service Portal way

One of the amazing features of Service Portal is how it encapsulates each widget into a self-contained component. This encapsulation greatly increases the maintainability and reduces code complexity by breaking the portal or application down into man...

How to change the starting page

Hello experts, I have create a new content page https://myinstance.service-now.com/cms/index.do And there's a redirect logic for the user  to different page : service portal / ess / backend (CMS)  Now I want to change the default landing page from  h...

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binko by Kilo Explorer
  • 2156 Views
  • 7 replies
  • 0 helpfuls