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List control in Workspace

Hi All, I have a requirement to modify the "New" button in a custom workspace related list. I used the list control on the backend to customize the button, so it would only be visible when the related list is empty, unless it is made visible. However...

Linda Eju by Tera Contributor
  • 1498 Views
  • 2 replies
  • 0 helpfuls

Replacement for confluence

Hi There,I am Currently an atlassian Admin that is currently shifiting to ServiceNow, due to the most recent Atlassian DC EOL Announcement, and i am entirely new to all this. Now my COMpany wants to replace Jira/Confluence with ServiceNow.My question...

HossamK by Giga Contributor
  • 290 Views
  • 2 replies
  • 1 helpfuls

Playbook Card Activity Logging?

Hello  Community,does somebody know if there is a way to track a playbook card action in the activity log?For example if somebody click the Mark Complete button in a instructional card I want it show in the activity log.See screenshots attached. Than...

Heatmap Configuration Factor for X-axis

Hi, I'm trying to populate the Factor for X-axis in the Heatmap Configuration of an Inherent Assessment in a Risk Assessment Methodology with a Group Factor, but it's not letting me do so nor showing the Group Factor in the search, any insights/advic...

GannahA by Tera Contributor
  • 561 Views
  • 1 replies
  • 1 helpfuls

Error on Workspace

Hi SN Experts, Use Case - To have  Variable Editor on the workspace view and have the values populated post submission of record producer from portal, so that user can update the variable values on the workspace if needed. Issue - Post submitting a r...

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workflow email

Ticket status to automatically change to "In Progress" state if the caller/affected user responded or have any updates on the ticket

RohithsharC by Tera Contributor
  • 339 Views
  • 4 replies
  • 0 helpfuls

Jira Integration REST API using OAuth2

Hello We have successfully completed Integration between our SN and Jira using Jira Spoke (using OAuth2) by following these instructions: https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store-spok...

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markosajic by Tera Contributor
  • 891 Views
  • 2 replies
  • 0 helpfuls

Analyzer Permission Bug??

Why is that when i check on my analyzer permission it says passed but when i check on the table or on the related list it doesnt. Since ACL Create is for the button New to be viewed?inside my create acl is only a custom role i added in which i would ...

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win b by Mega Guru
  • 343 Views
  • 2 replies
  • 0 helpfuls

Unable to remove individual items from cart

Hello, I am unable to remove individual items from cart. I have gone through 'large_shopping_cart_v2.html' and compared code online for function c.removeItem and did not seem to have any discrepancy.What else could be the reason for this, please sugg...

Rachael12 by Tera Contributor
  • 505 Views
  • 4 replies
  • 0 helpfuls