PGP Decryption
How we will do PGP decryption of user management in ServiceNow instance only after getting encrypted file from outside, is it possible?
Forum Posts
Integrate Service Portal in Microsoft teams integration
Hi Community,I’ve reviewed several videos and references on integrating Microsoft Teams with ServiceNow. However, most of the available content demonstrates integration specifically with Employee Center.In our case, we are using the Service Portal in...
Weekly time series chart date display
Do we have an option to change the visualization of the weekly time series chart for indicators to show the first day of the week (like in reporting) rather than the W35-2005?
How to add Privacy & Cookie Preference Banner to a portal?
Hello,We are using a portal from ServiceNow instance. It's a external portal. We need to add the privacy and cookie preference banner to that portal, we've added privacy banner from "Announcement" table and it is fine. But unable to add cookies prefe...
Quiz Designer - multiple correct answers
So, while composing a Quiz I need a user to select few answers that are correct - how do I achieve this? Lets say I have new question "My Question" of Multiple Selection type. and i have 3 answers: Answer A (correct)Answer B (correct)Answer C when ...
service portal two step check out widget configuration
Hi, How can I configure the Order confirmation widget, requested for 1. First it shows email address instead of User name2. How to make it read only or any other changes
Sequential change approvals for emergency change
I want the first approval to be triggered separately, and once it is completed, two additional approvals should be triggered in parallel. However, from the Change Approval Policy, it is only possible to configure approvals in parallel for the same st...
Converting current instance to a developer PDI instance
How can I convert my current instance to a developer PDI instance? Thank you!
Domain Sep problems with SLAs, indicators, and more
I think I understand Domain Separation. I am often proved wrong when I try to configure something.I am not a newbie to Domain Sep, I've been working with it for more than a year now and have learned lots. Yet I still need to learn more.I've run into ...
Resolved! Knowledge Articles in Draft state can be seen on Portal
Whenever a kb article is checked out into DRAFT state, any user can now see the article and it has the word Draft beside the KB article number. If any edits are saved while the article is still in DRAFT state, the user can now see the edits too. I ha...
To clone to an instance, you must have admin privileges on the target instance
We are facing the error: "To clone to an instance, you must have admin privileges on the target instance" while scheduling a clone from PROD to DEV.We had not encountered this error previously, but after the upgrade, it is now occurring even though t...
Unable to preview pdf that are being uploaded to HR Cases via HR Agent Workspace
Unable to preview pdf that are being uploaded to HR Cases via HR Agent Workspace. When uploading message "No preview available" appears. See attached. I have checked all settings and verified that plugins are all up to date. What am I missing?
Instance registration unsuccessful
Hi, we're running an on-premise instance and there's no connection to internet. In the system logs I can see repeating log entry (Information type) with text: "Instance registration: unsuccessful: trying again in 5 minutes"Is this something we should...
CCB6314 : Security Simplified Built-In Controls You Didn’t Know You Had Resources
Security Simplified: Built-In Controls You Didn't Know You Had Knowledge 2026 · Platform Security · CCB6314 It Started with a Conversation A few months before Knowledge 2026, I had a requirement land on my desk a legal one, no option to defer. I was...
CAB Meeting invitation is not getting sent to all attendees
We have created a CAB Meeting and there we have a Board Group as well. When we are clicking on related link 'Send meeting request to attendees', CAB Board members are not receiving invitation, rest member do get a meeting invitation. May I know the r...
