Hi All,Please help I am looking to add a cc box in an email notification but I can't seem to locate how to do this. I see a bunch of things in the community but it appears that it all involves scripting. Is there anyway around this?Thanks!
I have been playing with Playbooks and Process Automation Designer to demonstrate its capabilities, and for the most part, I'm satisfied with what is possible. However, there is one major issue. I have been trying to use the Collect User Data activit...
We recently had a clone in one of our instances called Test instance, and in that instance were a few Automated Test cases(ATF) that were to be moved to next Stage instance, after clone they were gone as they weren't backed up properly. Only the back...
I have my source instance where I had setup all my custom flows, custom subflows, custom actions and some custom tables and fields. However, I had recorded all of those in the Default Global update set. Later, I moved all the records in the default u...
Hi @Alex Coope - SN ,First, thank you for your post on enabling translation for the portal—it was incredibly helpful!We’re currently facing a major localization challenge in the HRSD module, specifically with Journeys used for onboarding and employee...
Today we will explore a method I've recently developed while looking over the Network Requests generated while a flow is loaded in Flow Designer.After a long research through the tables that "make" a flow , I've realised there is no way you can actua...
Hi everyone, Has anyone been able to add variable formatter on the configurable workspace view? This is a record producer on custom table and I am trying to add 'com_glideapp_questionset_default_question_editor' formatter.Working fine in core UI but ...
Hi All,Could you please let me know what is document management system in ServiceNow,i have asked to manage all the emails , PDF coming from particular email address to be managed using Document management system i have no idea about this module and ...
Hi All,I have a requirement where I need to create child tasks on a record, based on the number of attachments in an email.Eg-So if the email has 4 attachments, the parent record should have 4 child tasks.Any inputs on how this can be done. thanks!
I'm trying to confirm what seems to be a new feature within SNow - capability for fuller S2P including managing the RFI/RFP processes. Seems that S2P and P2P are being used interchangeably.
I would like to create a card template for the VTB to include the same tasks (steps) in the checklist location. If we have projects to follow, we can take that template and use it to create our tasks etc. without creating the checklist item.
Hello, is there any chance to add (clickable) links to a description or comment of a card? Right now any comment added to a card is simply displayed as text. Since we use a lot of external resources via links on google drive it would be great to be a...
I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...
Hi everyone,I’m working in a Scoped Application and creating a Record Producer.When I try to select a Catalog under the Accessibility tab, it shows “Invalid reference”. Even the existing catalogs are not visible. I have already checked: 1. The catal...
Hi all ,There is two reference type variable in catalog which is referring to same table . and based on value selected to the first variable it's should show values to second variable. I have written below client script and script include but it is ...
