Struggling to find a document that gives you the best practices for Keyword/Meta to get the best out of the Knowledge base. Are their different syntax you can use the keyword/Meta box. Should you repeat words or do repeated words hurt your search res...
Hi Community, How can I get the work notes/additional comments in Flow?I want to stop the Flow if the additional comments contain 'Yes, SAP IBP tab appears in Excel menu'; otherwise, send another notification to the requestor. I used a trigger on the...
Hi all!I have read here in community posts that the transactions are counted whenever an outbound SOAP/REST call was used in the Flow. I could be wrong but I think it follows the formula [outbound calls X number of records]. However, what if 4 outbou...
Hello everyone, Please I need your help to see what I may be missing Here is my goal: When a new user is created, I want to generate a random password so I can send this password to the user. The user will use the random password to reset the pa...
In a privately-scoped application, which methods are used for logging messages in server-side scripts? (Choosetwo.)A.gs.logError()B.gs.log()C.gs.debug()D.gs.info()E.gs.error(
Today we will explore a method I've recently developed while looking over the Network Requests generated while a flow is loaded in Flow Designer.After a long research through the tables that "make" a flow , I've realised there is no way you can actua...
Hello,Impersonate Step has been reliable when there's only 1 Approver.When 2 or more Approvers are needed to Approve a Request ticket, ATF Test is failing to find the "Approve" button to click in 'Click a UI Action' Step. Somethines it works but most...
What data types of Flow Designer variables are supported to store record data and complex data? (Choose three.)A.Label data typeB.IntegerC.Array.ReferenceD.ChoiceE.String
How to Create a Catalog Form in ServiceNow: A Step-by-Step Guide Creating efficient workflows and easy-to-use forms is the backbone of any successful IT service management system. ServiceNow makes this process easier with its Service Catalog, letting...
I have built a few custom tables, extending the Task table, to bring our HTML forms into our new Service Portal. I've been working on this for a couple weeks, testing each form as I go. I build a Flow to route the form and send an email notification ...
How to change Go to Approval button name in MS Team var card_data = {title: title,subtitle: subtitle,fields: fields,url: link.toString()};// Render the cardreturn vaSystem.renderCard("Card", JSON.stringify(card_data));
Hi Team, Iam getting error on HR workspace,"This callout preview is not available on this page. Please go to page: now/hr/agent/case-creation-page to view the callout"
Hello. I have a few questions regarding the implementation of the following requirements. #Requirements (Integration Flow)1. Alert information collected by CrowdStrike Falcon Complete (CS) is integrated into SNOW and records are automatically created...
SLA are not pausing even when the conditions are met. We need to pause the SLA when the state of the case is Awaiting info or Resolved. When state changes to Resolved, we could still see SLA stage in InProgress and not paused.
I am creating a fix script to change a table's label (in my app scope) and its column label upon upgradation, I am doing it by querying the sys_db_object and sys_dictionary table and then using .update() to change the table label. When I try to run t...
