Best Practices for managing Themes in Service Portal
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01-19-2023 07:31 AM
I have seen some articles and discussions related to cloning Service Portal Widgets and Pages, so you work with your own copy rather than modify something out of the box and compromise upgradability later and this makes a lot of sense. One thing that is not clear to me is whether or not we should do the same practice to clone the Themes. I see (at least in San Diego), UI Actions for cloning Widgets and Pages but I do not see the same for Themes (not sure if it is intentional or not).
In my own case, it is very likely that I need to add CSS variables to La Jolla based on requirements I am hearing. I am not sure if I should do that directly within the La Jolla Theme record or if the best practice in that case would be to copy the Theme and modify my own copy, this is not very clear for Themes.
Any feedback would be greatly appreciated.
Thank you,
Marcelo Correia