Bidirectional Integration from 1 service now to another servicenow

[ravichanduk]

Hi can anyone help me how to done this integration

Incident created or update in one instance that should be reflect on other snow instance also

messaged should be send for both of them

if anybody done with this please share the code and process

[ravichanduk]

HI i have done as u have mention the above steps

Inbound---- i have created one webservice for that i have attached two web service fields created transform map and map those fielsds

in another instance i have created outbound soap message and give permission to insert and update (basic authorisation)

and written 2 business rules for both insert and update 

when i test the incident was creating in inbound instance but in outbound the incident was not creating 

and update is getting error code 500

[Ashutosh Munot1]

HI,

I assume that you want to transfer incident creation form one instance to another instance.

Means whenever there is incident created in source instance 1 where you created outbound then that outbound will send data to destination instance 2 where you created inbound. This inbound will process the SOAP call and create the incident and send response if you have output parameters.

Now if you want to create incident from instance 2 to instance 1, then you will need to have inbound in source and outbound in destination.

So it will b bidirectional.

Thanks,
Ashutosh Munot

[Mahesh89]

Hi ravi,

Following links should be helpful:

REST Integration.

ServiceNow to ServiceNow Integration

Servicenow to servicenow integration

Servicenow to Servicenow integration 

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Mahesh

[ravichanduk]

Hi i done by using soap i got it 

i have created soap msg in both the instance and give basic authentication on insert and update on both sides

later i created to fields in both instaces source and target to call sys id's

later i wirtten business rule on source for insert and update 

in insert i have kept condition for source is empty 

in other instance also i created same business rules its working fine 

but if remove the condition on insert business rule the for loop is going on i currently working on  that issue

[redth]

Hi Ravichanduk,

I'm working on the similar requirement. Can you share the business rule for update scenario, how are you checking if the incident already exists in another instance?