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Borders are missing for fields in Service Operation workspace

sujan0119
Tera Expert

an hour ago

Hi,

 

We have noticed that after the Australia upgrade, the borders are missing for some of the fields, like description and Resolution Notes in the Service Operation workspace. When clicking on the fields, the borders are visible for the fields Description and Resolution Notes. working fine in the native view.

 

Native view

sujan0119_0-1784189827663.png

 

Workspace View

sujan0119_1-1784189909219.png

Workspace View - when clicked - Border is available

sujan0119_2-1784189973640.png

 



 

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Dr Atul G- LNG
Tera Patron

26m ago

Hi @sujan0119 

I’m not able to reproduce this issue on my end. Could you please repair or update the SOW plugin and check again? Let me know if the issue still persists.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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