Business Rule not triggering in custom scope
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‎01-24-2022 08:36 PM
Hi Community
We are having a business Rule on Task_sla table which would change the boolean value of a custom field on our scoped table which is being extended from task table to be true if "has-breached" changes to true.
The BR was working as expected earlier and we had a clone recently and we found out that its not working now, we tried to figure out the glitch but were unavle to do so.
Any suggestion or help would do a favour for us, the script below is for reference.
Conditions are:
cScript:
TThanks in Advance.
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‎01-25-2022 12:02 AM
Hi,
when condition was there any error related to cross scope?
Also this issue came after cloning then did you debug any configuration changed after cloning for that task_sla table?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader