Business Rule not triggering in custom scope

gj1
Kilo Expert

Hi Community
We are having a business Rule on Task_sla table which would change the boolean value of a custom field on our scoped table which is being extended from task table to be true if "has-breached" changes to true.
The BR was working as expected earlier and we had a clone recently and we found out that its not working now, we tried to figure out the glitch but were unavle to do so.
Any suggestion or help would do a favour for us, the script below is for reference.
Conditions are:
find_real_file.png

cScript:

find_real_file.png

TThanks in Advance.

5 REPLIES 5

Hi,

when condition was there any error related to cross scope?

Also this issue came after cloning then did you debug any configuration changed after cloning for that task_sla table?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader