Business rule validation STAY ON FORM after blocked submission

[leslie8]

I am using a Business Rule for server side validation.

If there is an error in the user entry, I want to have the Business Rule stop the form submission AND STAY ON THE FORM after they press the submit button so that they can have a chance to correct the error and re-submit the form.

Right now the business rule is running and it stops data from being entered into the database BUT it goes to a blank page after form submission. I want to STAY ON THE SAME FORM that they were working on with their entries retained.

The line action.setReturnURL(current); does not work.

Business Rule

loanerDates();

function loanerDates() {

gs.addInfoMessage('Record submission aborted.'); // error message

current.setAbortAction(true); // stop the form submission

action.setReturnURL(current);

}

Any suggestions?

[Pradeep Sharma]

Hi Leslie,

I think you can write a client script on change and then do the validation which will be solve the issue.

Please let me know if you have any questions.

[leslie8]

HI Pradeep thank you for the suggestion. However, I have client scripts already.

I want to use a Business Rule since that is a server-side script and will run even if client scripts are disabled. The reason for using a BR in addition to client script is listed in my previous post   https://community.servicenow.com/thread/182751

[leslie8]

This might be a bug that I am running into. I cant redirect while also stopping the form submission in the business rule. Ugh! Does anyone have any ideas?

ServiceNow KB: gs.setRedirect() in combination with current.setAbortAction(true) not executed (KB053...

[Julian Hoch]

The correct script would be:

action.setRedirectURL(current);

The return URL specifies where the user is redirected if he uses back on the next page.

See also:

Difference between setRedirectURL() and setReturnURL()