Calling scoped script include via global workflow

[Cary5]

I'm trying to call a script include from a scoped application within a global workflow (which is for a catalog item). Once the workflow marks the catalog item as approved, a run script is called and is trying to run a function from the script include of my scoped app (creates a related record within the scoped app due to the catalog item being approved). However, I'm not getting anything -- including in gs.debug() which makes me think its not being called. Am I missing something here? I am getting 1 row count on the query so I know i'm inside the while loop:

createTimecards();
function createTimecards(){
   // gs.include('x_usdo2_time_att.TimeAttUtils'); -- I tried adding this as well to no avail
   var user = current.request.variables.requested_for;
   var time = new x_usdo2_time_att.TimeAttUtils(); // workflow in global scope so I called the scoped app prefix
   var ts = new GlideRecord('x_usdo2_time_att_timesheet');
   ts.addQuery('user', user);
   ts.addEncodedQuery('approval!=approved');
   ts.query();
   gs.log('Row Count is ' + ts.getRowCount());
   while (ts.next()){
   time.generateAltSchTimecard(user,ts.pay_period,ts.sys_id,current.sys_id); // This is called within the scoped app via an UI action and works without issue
   }
}

[Pradeep Sharma]

Hi Cary,

Can you go to the script include and make sure that the "Accessible from" is set to "All application scope"

[zica]

Cary,

In order to call a script include function, you have to use a GlideAjax function, that I cannot see in the script above.

That is why your function is not being called.

Please refer to the thread below :

http://wiki.servicenow.com/index.php?title=GlideAjax#gsc.tab=0

Kind regards,

ZA

Do not feel shy to mark correct or helpful answer if it helps or is correct

[Pradeep Sharma]

Hi AKb,

GlideAjax call is required to make a call from the client side. However the above code is at server and it should work.

Please let me know if I am missing anything here.

[Cary5]

Pradeep,

Thanks for your reply! This is indeed available to all application scopes. I didn't think of that when i posted the code but i've used this quite a bit from global side so this has been set for quite some time.