Can I some how export my favorites...

Stewe Lundin
Mega Guru

Can I some how export my favorites and their settings(icons, custom names and colors). 

I my DEV and TEST instance I have a set up of favorites that I don't use in Prod, and when we re clone the environments, TEST more often then DEV, from PROD my account is destroyed. 

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

go to the menu filter and type sys_ui_bookmark.list

Filter on records where the user column has your values

Then use Export> XML from the list menu to save as XML

 

On the new system (after cloning, or whatever)

Import XML from the list filter.

Locate your saved file, and you're done.

View solution in original post

8 REPLIES 8

Adding both of these to my update set allows my update set to commit with no errors or warnings but the bookmarks aren't there. They show on the bookmarks table but they don't show in my favorites. I've refreshed and I've logged out and back in. I tried with an incognito window but still there are no bookmarks except for home.

Johnny17
Kilo Expert

there are two import options in the sandwich submenu (which I find very weird)

Import XML
&
Import

the 2nd one was giving me issues & doesn’t do the trick.

You must export as XML!

Steps:
1. Filter in the NAV menu for Bookmarks

2. Narrow it down to the ones made by your user using a filter or search query.

3. Export as XML from the smaller sandwich menu.

4. remove all the Favorites that you have from the target env. (required before import)

5. Reload the page after import so the newly imported Favorites show up

ADavis
Tera Contributor

How do you import favorite/bookmarks from the Tokyo instance to the Utah New UI instance?

Harlowe
Tera Contributor

Life Saver! Thank the ServiceNow deities for this thread!