Can you batch update sets from multiple applications?

Patrick Laroch1
Giga Guru

Hi,

We have features that included updates to multiple applications (Global and CSM), is it possible to have one batch update set for the release or do we have to create one batch update set per application?

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

Just came across this thread and wanted to provide some information:

-While you "can" have multiple application updates within the same update set, upon promotion to another environment, you will receive an error that you have a different application update within a set that is supposed to be for another application (as update sets are declared per application upon creation).

-What is recommended and what people normally do is create a parent update set within the Global Scope, then create your children update sets within their own respective applications, capture the updates, and set the parent for those children update sets to the parent global update set.

-Export the batch (can only do so from the parent global update set)

-Import to another environment and preview from the parent global set

-Commit


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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10 REPLIES 10

sachin_namjoshi
Kilo Patron
Kilo Patron

Batch update sets work with child update sets within same application scope.

Please check below

https://docs.servicenow.com/bundle/madrid-application-development/page/build/system-update-sets/hier-update-sets/concept/us-hier-overview.html

 

Regards,

Sachin

 

Thank you Sachin, I had read the docs but could not find anything that mentioned application scopes.

I will create two batches 🙂

You didn't answer the question, you just sent a link to the docs site!

Craig Granier
Kilo Expert

Patrick,

Did you find out if a single batch update set can handle multiple application update sets?  Curious about this myself.

Thanks,

Craig