Cant create a catalog item using REST API

[Karthik66]

[Ankur Bawiskar]

Hi Karthik,

What error you get i.e. error message and the http status code?

Regards
Ankur

[Karthik66]

Hi Ankur,

its successful, 200 status code but only successful in creating cart.

Status code : 200

{

  "result": {

    "cart_id": "ffa6144adb28dc100bcc1c0e0496191e"

  }

}

In my personal instance,

same API call returns below.

Status code : 200

{

  "result": {

    "sys_id": "d7a650c61ba4901065f3ed3abc4bcb2f",

    "number": "REQ0010095",

    "request_number": "REQ0010095",

    "request_id": "d7a650c61ba4901065f3ed3abc4bcb2f",

    "table": "sc_request"

  }

}

[Ankur Bawiskar]

Hi Karthik,

can you try this method; it worked for me even when 2 step property was true/false

glide.sc.checkout.twostep.back

Buy Item (POST) -> give sys_id of the catalog item in the URL

https://instanceName.service-now.com/api/sn_sc/servicecatalog/items/a96250e407d01410540bf2508c1ed014/order_now

Request Body: highlighted in bold is sys_id of catalog item

{
        'sysparm_id': 'a96250e407d01410540bf2508c1ed014',
        'sysparm_quantity': '1',
        'variables':{
        'test': 'hello',
        'group': 'd625dccec0a8016700a222a0f7900d06'
        }

}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Karthik66]

Hi Ankur, thats exactly is my API cal already.

Still the response is only cart ID 😞

[Ankur Bawiskar]

Hi Karthik,

can you give request body in the format as the example I shared?

Regards
Ankur