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01-20-2020 07:17 AM
screenshot is example related list on change request record.
i've read about system definition/ relationships but do not see the corresponding entries for the related list circled below also know as incident.rfc - i can not find "incidents pending change" anywhere, where is this defined? i tried looking in other 'related list' tables to no avail. obviously something is driving the name for this list, just haven't sniffed out where it is. thank you!
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03-08-2020 01:00 PM
Hi,
Hope this helps!
If you open any existing change request and go to Configure > Related Lists you will find the one there. Check the higlighted one in screenshot.
Name on the form is Incidents Pending Change (or Incidents Fixed By Change). It can be seen/changed using Incidents Pending Change realted list > right click on the header > Configure > List Control. Check following screenshots.
-Tanaji
Please mark the answer correct/helful based on the impact.

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03-09-2020 10:09 AM
Probably you are looking for related list entries.
- In the left navigation type related lists.
- Search with table = change_request
- Open the record where view = default
- Here you should see all the related list on change_request form in default view.
- Searchfor incident.rfa and that's the one you are looking for.
-Tanaji
Please mark responses correct/helpful if applicable.

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03-09-2020 10:12 AM