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Resolved! I have completed the on demand servicenow fundamental course for CSA but completion tab is sitting at 77% and will not give me the CSA voucher.

I have gone through each module and received the tick of completion for each tab multiple times now but the progress bar will not update and thus I cannot receive my eligibility for the CSA badge. Any help to resolve this so I can sit my exam soon.  ...

Resolved! Update a record using flow designer

Hello everyone. My goal is to update the fields of a record using the selected vaules from the catalog item, however, I am not able to because my variables are greyed out. Please assist.

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Kamva by Giga Guru
  • 3735 Views
  • 4 replies
  • 2 helpfuls

Resolved! PPT/docs on App Engine Studio

Hello All, Can anyone provide me some Docs/PPT on App engine Studio, I started learning on App engine studio and We need to give some presentations on the same to clients and have prepared one PPT but which is not that satisfying so I would be thankf...

How do I create multiple change tasks when a change request is submitted with a specific selected category as the condition.

I want the change task (or multiple tasks) to be created when the user submits a change request with the selected category "System Software".  Here is what I have: function onSubmit() {  var cat = g_form.getValue('category'); if(cat == "System Softwa...

Resolved! Dynamic Dashboard report for logged in user

I've created a Dashboard that includes several report widgets specific to me. I've been asked to share it with my team, but for that to be useful the report widget filters will need to be updated to return data specific to the user running the dashbo...

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Randy34 by Kilo Contributor
  • 3326 Views
  • 7 replies
  • 4 helpfuls

Resolved! How to disable language-based Knowledge bases

Hi there, We have tried to work a bit with Translation Management in our instance since we have worked a lot with dynamic translation in our virtual agent. After a while we found a blocker when the translation management was activated, we couldn't up...

Community Alums by Community Alums  
  • 1492 Views
  • 5 replies
  • 2 helpfuls

How to give a role to "show workflow"?

I want to set a role beside admin to show workflow in workflow context. But even I give this role to workflow admin, user of this role also can't open /context_workflow.do. (a blank page is shown) I can't find this page in UI pages. So what is it? An...

_____ ___ by Kilo Contributor
  • 1072 Views
  • 7 replies
  • 1 helpfuls

Resolved! Adding Custom Fields to Checkout page

Hello all of you beautiful people, hope you're having a nice day.   I have an issue with adding and mapping new fields from the checkout to the sc_request form. I've been able to create the fields on the checkout form, as shown below, but I cannot co...

Aeden Frost by Tera Contributor
  • 858 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to abort an action in servicenow ?

  I am using REST Api - async step where I am getting a payload with these details for change request form - 1. Short Description 2. Description 3. Requester 4. Configuration Item 5. Correlation ID I have made all these mandatory in the body Now I se...