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AGENT WORKSPACE ROLE

Hi, I am developing a custom app with App Engine Studio. Can I assign the agent workspace user role to a user or should I request a subscription to the agent workspace CSM (or ITSM)?

Antonio2 by Kilo Contributor
  • 2067 Views
  • 2 replies
  • 0 helpfuls

Resolved! Service permissions on mid server

I am trying to find out what permissions the account needs to run the service on the mid server.We are currently using a service account to run the service but want to move away from this.Does the account need to be local system or a local admin or a...

matt_a by Kilo Guru
  • 5901 Views
  • 3 replies
  • 0 helpfuls

Finding the Hostname of the Device

HI, I have a requirement to find the logged in user system hostname. For example the user logged into ServiceNow Instance with his personal system or organization system we want to find the host name of the device from which the user logged into Serv...

Link Unfurling Flow Error

Hello Everyone, I have query on link unfurling flow. Flow got an error during execution: Flow Designer: Operation(Link Unfurling .a1a21ed6c3c3201032480d1eb540ddd2.1d6256d6c3c3201032480d1eb540dd22) failed with error: com.snc.process_flow.exception.OpE...

Usha16 by Kilo Explorer
  • 1561 Views
  • 2 replies
  • 0 helpfuls

Make field editable to only sys admins

Hi, I have created a custom field on sys_user_group table. I want only sysadmins should be able to edit that field.  I know that we can do it with ACL. But I'm not sure if this can be done with UI policy or client scripts.  Suggest me which is the be...

Harish74 by Tera Expert
  • 2183 Views
  • 3 replies
  • 7 helpfuls