Capture email sent in Flow Designer flow and post copy in the catalog task record activity stream.

[rsmcmahon]

When a user submits a catalog request using our web portal, (this is done using legacy workflow), depending on the catalog variables the user selects, an "selected email" is sent to the user.  The emails sent are done using Flow Designer and not workflow. 

A record of the email sent needs to be captured in the activity stream on the sc_task/task record.  (Similar to a standard notification that appears in the activity stream. ) 

Thanks in advance for any assistance or insight you might offer.

Russell 

[Jason Nichols · Accepted solution]

Hi Russell,

You need to do two things:

1. Add the Catalog Task Record from the trigger to the Target Record field of the Send Email action:
   
2. As an admin, add the Sent/Received Emails to the activity stream of the Service Catalog Task table (it is hidden by default). As an admin you will see the Configure available fields option:
   

[rsmcmahon]

Thank you!  Seems so simple now - really appreciate you showing the image of the flow designer.