case creation page
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7 hours ago
Hi Team,
How to configure additional fields in HR workspace case creation? Few fields like opened for description are getting disappeared and not sure why its happening.
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7 hours ago
you need to check the UI builder component corresponding to that Case Creation.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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6 hours ago
what is the form view you are using for the case creation page? you can go to core UI and configure different fields you need for this specific view used in the workspace
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2 hours ago
@aneta_koleva , Even if the fields present in default view in workspace its not showing
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2 hours ago
then maybe the workspace is not using the default view. what other views you have for this table?