Catalog ui policy not working on requested item and catalog task form

akshaybhardwaj
Mega Guru

Hi All,

I have written a Catalog Ui policy seems to be working on catalog item form but not on requested form and catalog task form.I have also checked the two checkboxes on catalog ui policy form

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Thanks & Regards,

Akshay

1 ACCEPTED SOLUTION

syedfarhan
Kilo Sage

Hi Akshay,



I think there is an catalog client script blocking your UI policy . First inactive the catalog client script for that particular item and check UI policy is working.


Then you can see which catalog client script is blocking.




Thanks


View solution in original post

12 REPLIES 12

srinivasthelu
Tera Guru

HI Akshay,



I guess The behavior of this UI Policy might be overridden by any other Policies on the task and request form.



Thanks


Srinivas


Hi Srinivas,



Just gone through this thread UI Policies Not Working on RITM same issue which i am facing


Hey Akshay,


can you explain what issue you are exactly facing....can you show screen shot


syedfarhan
Kilo Sage

Hi Akshay,



I think there is an catalog client script blocking your UI policy . First inactive the catalog client script for that particular item and check UI policy is working.


Then you can see which catalog client script is blocking.




Thanks


Hi Syed,



Thanks That works for me there are several onChange catalog client script which are running on RITM as well as catalog task table so I make that field apply to requested item and apply to catalog task to false.



Thanks a lot