Configuration or Network Error showing after retraining the Solution definition in Predictive Intelligence

subhadip4565
Kilo Contributor

I want to set up predictive intelligence functionality over the personal instance. For achieving the same, I have installed the required plugins into the system. After setting up the same, when I am trying to retrain the OOB solution definition Incident Assignment as per the filters, it is returning me Configuration OR Network Error status in the solution tab[screenshot attached].

find_real_file.png

                                                   Solution Definition

 

find_real_file.png

                                                 Solution Outcome

 

Kindly provide some inputs to overcome this barrier.

3 REPLIES 3

Raahul
ServiceNow Employee
ServiceNow Employee

Unfortunately, at this time, personal developer instances aren't supported for the predictive intelligence plugin.

Hi Raahul

Where do you get that information ? 

I would be very grateful if you could give me a link to that information. thank you 

dangrady510
ServiceNow Employee
ServiceNow Employee

If you are interested, this Knowledge 20 lab walks through the configuration of different Predictive Intelligence solutions and will get you access to a lab instance that supports training for 3 days to complete the lab guide.  https://nowlearning.service-now.com/lxp?id=overview&sys_id=ea889688db24dc103e73166e13961984&type=cou...