Could I trigger a Flow Designer when a record is deleted?

JLeong · ‎10-14-2020

Is it possible to trigger a Flow Designer when a record is deleted?

Also, is there a way to trigger a flow designer when an amount is changed? I don't see an option to select "Changes"

Thank you in advance.

Ankur Bawiskar · ‎10-14-2020

@JLeong

No you cannot trigger flow for delete operation as the record won't exist.

You cannot trigger when Amount Changes.

I believe it is not supported currently OOB for Price or Amount field type.

you can trigger the flow via after update BR which would be having the condition for amount changes

Sample script below

// Map inputs. For a flow with a record trigger, inputs are the record and table
	var inputs = {};
	inputs['current'] = current; // GlideRecord of table:  
	inputs['table_name'] = 'incident';

   // Execute the global flow called test_flow 
   sn_fd.FlowAPI.executeFlow('global.test_flow', inputs);

Reference: Scripting with Flows, Subflows, and Actions

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

JLeong · ‎10-15-2020

Thanks so much! Appreciate your help as always!

Have a nice day!

Ankur Bawiskar · ‎10-15-2020

You are welcome

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Christophe_E · ‎07-03-2025

Hello JLeong,

Did you manage to do it ?
Trigger is mandatory for flow activation and it didnt work if I use a before deletion business rule and a Run once trigger with a date in the past.

Regards,

JLeong · ‎07-03-2025

Hi Christope,

"Delete" trigger is not available in Flow Designer, but you can use a before delete business rule and the Flow API .

1. Create a Business Rule:

Table: Select the table where records are deleted.
Advanced: Set the "When to run" to "before", and "delete".
Advanced: Use the "Script" section to capture the record's data before it's deleted. You can store this data in a JSON object or similar structure.

2. Trigger the Flow:

Flow API: Within the business rule, use the Flow API to start the flow. This will allow you to pass the captured data as input to the flow.

Ankur Bawiskar · ‎10-15-2020

@JLeong

Thanks for marking my response as helpful.

Let me know if I have answered your question.

If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader