Create Problem from incident after confirmation

[RunsumS]

I have requirement to create problem from incident. I know there is out of the box button is there but that is not asking for conformation. Upon confirmation given only problem should get created. i have created new ui action for same but both ui action is visible on form.

Help please

[Runjay Patel · Accepted solution]

Hi @RunsumS ,

Do the following 

• You can create new ui action with same action name as exiting one.
• make ui action client callable while checking the checkbox client
• call one function from client callable field 
• in script create same function and use “confirm()” function and store the result in one variable.
• Now check if (confirm) then call server side script while invoking gsftsubmit()
• Pass the form action name along with other parameters 

Please accept the solution if it helped.