create task activity is not completing its stuck in running state , how to troubleshoot ?

[Kiran87]

Hi All,

I have create task activity in workflow which is stuck in running state. But the task has been created and action has been performed on that task and currently the the task is in closed complete state.

I am unable to understand the reason why the create task activity in the workflow is still in running state even after task has been created in backend?

Is there any way i can move the workflow in the next state?

Regards,

Kiran

[Les1]

same issue here in Quebec.  resolution?

[Les1]

is the issue the same as mentioned in this post: https://community.servicenow.com/community?id=community_question&sys_id=eb6a6243db29a0106621d9d968961979

in my case the workflow i've added the Create Task is at the sc_request table, but create task generates a record on sc_task table.  so is the issue due to no oob business rule to update workflow that the task completed?

recommendation on resolve (in other words help translate what @Ankur Bawiskar  said in the post talking bout Problem workflow.