Creating scrum tasks when the state of Story changes from Draft/Ready to Work in Progress.

vijayender_s
Tera Contributor

Hi.

I am trying to create 2 scrum tasks for every story that gets created and moved from Draft/Ready state to Work in Progress State.

Can someone suggest me the best approach and the possible solution.

1 ACCEPTED SOLUTION

Shree_G
Mega Sage

Hello @vijayender_s ,

 

It would be advised to use the flow Designer to achieve this for scalability : 

Trigger condition based on "rm_story" table as below:

Shree_G_0-1744632579993.png

 

In Actions Choose : Create Record for "rm_scrum_task" table as below:

Shree_G_1-1744632990165.png

 

Make sure to add below fields to have these tasks populate in the related records of the Story.

1. Parent : Story Record

2. Story : Story Record

 

 

 


If this solution helped resolve your issue, please consider marking it as helpful or correct.
This will assist others in finding the solution faster and close the thread.

View solution in original post

9 REPLIES 9

As Atul mentioned, use Flow Designer for the best outcome. I'd also recommend polling the team(s) who use the Agile Story/Scrum Task Tables to ensure an automated Flow process doesn't impact any other team(s). Or at least provide awareness of the process change.

Hi @vijayender_s 

I intentionally didn’t put the flow because I wanted you to start, learn, and build the flow on your own. But thanks for marking my answer as helpful.

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Thank you for the help.
I understand.

Shree_G
Mega Sage

Hello @vijayender_s ,

 

It would be advised to use the flow Designer to achieve this for scalability : 

Trigger condition based on "rm_story" table as below:

Shree_G_0-1744632579993.png

 

In Actions Choose : Create Record for "rm_scrum_task" table as below:

Shree_G_1-1744632990165.png

 

Make sure to add below fields to have these tasks populate in the related records of the Story.

1. Parent : Story Record

2. Story : Story Record

 

 

 


If this solution helped resolve your issue, please consider marking it as helpful or correct.
This will assist others in finding the solution faster and close the thread.

Ankur Bawiskar
Tera Patron
Tera Patron

@vijayender_s 

Please use flow designer for this

What did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader