CSA exam questions - August 2021

[Alex319]

Hi All, 

There was a question in the CSA exam which asked: 

When installing a plugin what is the most important thing to remember?

There were 4 options but the two that stuck out were:

1. Plugins cannot be uninstalled

2. Install all dependencies before installing the plugin. 

I get that both are important to know, but which is the most important?

Thanks

Alex

[Saurabh Gupta · Accepted solution]

Install all dependencies before installing the plugin. 

[Alan Dust2]

This is incorrect.  Please see the following link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716414

[Alex319]

Hi Alan, 

I'm not sure I agree, 

the following text is from this kb: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695388

'In some cases, a plugin cannot work at all unless one or more other plugins are installed. When you ask to activate a plugin in this category, the system notifies you of the dependencies before it completes the activation. If you ask to continue, the system automatically activates all the plugins required.

In some cases, the plugin works, but certain features that do not apply to your system are not installed. When you ask to activate a plugin in this category, the system notifies you of the dependencies before it completes the captivation. If you ask to continue, the system activates the requested plugin but does not include the features that depend on other plugins.'

I would argue a plugin not working is worse than a plugin installed and not used. 

Thoughts?

Thanks

Alex

[Kiran90]

Install all dependencies before installing the plugin