Data Table From URL Definition Widget

[xfhjn]

Hi all,

Using the Data Table From URL Definition widget in the Service Portal that comes with Helsinki.   Cloned it so that I could make it work for me.   I added the table name (cases) and added the fields I wanted to see.   That however doesn't seem to be what that field means when I edit the widget.   The widget defaults to 4 fields (Number,Task Type ,Short Description and Priority).   I did not select all of these and actually added a couple others I wanted to see but they don't show.   I love the look of the table that it presents, but it's just not acting the way I expected.I know that If I use other widget: 'Data Table From Instance Definition'   it will be worked fine, but I need actually this widget because I have to pass a parameter from other widget in the URL.   What am I missing about customizing/configuring a widget?

Does someone have any idea?

thanks,

Michal

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[SusanWinKY]

We've upgraded to Jakarta Patch 4 and this is fixed.

[Sumanth16]

Hi Susan,

Can you tell me how do you configure all those columns in that list page? I am trying to add more columns in list page for case table.I have gone through lot of articles I am not able to find exact information. Can you help me with this

[SusanWinKY]

Sumanth, you should be able to Control + right-click the 'Data Table from URL Definition' widget on the List page and go to Instance Options.  From there, you will see a Fields list.  The fields you add to that list should be displayed as the columns (in the order you provide).  However, I just tried this with our widget (Kingston Patch 3) and it's no longer working.  Apparently it did work for us in Jakarta Patch 4.  I'm not sure what has changed between JP4 and KP3 that has caused this to no longer work for us.

Here's the documentation for Kingston which indicates the Fields list should impact the columns displayed:  https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/build/service-portal/concept/data-table-url-widget.html?cshalt=yes

[Ayush Aggarwal]

There is certainly some issue with the documentation of this widget. The solution to this that you have to create a new list layout/view for the table and then give parameter in the url. For instance if you created a view with name 'test', you need to give 'view=test' in the url.