Hi Team, Requirement: Need to restrict users to log in to the agent mobile app based on their department Solution: I have modified the condition in the Installation Exist > MultiSSO Login Note : MultiSSO login overide the Login Issue: unable to res...
Hi Team, Would like to create the OnLoad Catalog Client Script that when the user is loading the form, it will auto populate / fill up some user details in the form, how do I start ?? Thank you!!
Hi, I need to trigger an event from a wizard onsubmit client script. And I could use your help? THANKS
Can you please help me on the below query Can we create a database view with task & sys_history_line OR database view with task & sys_history_set & sys_history_line I have created as below, however, it is not working due to where clause issue
For anyone looking for an advanced password policy. //ADD RULES LIKE THIS 'var rule1 = {'hint': gs.getMessage('Minimum 8 characters'),'regex':'^.{8,}$'};' //AND PUSH THEM IN THE RULES ARRAY FOR ADDING NEW RULES. (function executePasswordRuleScr...
Hi Folks,need your help on below issue - - we have a generic ACL in our instance which allows all the External users to use any UI page in the instance.- if we disable that ACL it doesn't even allow External users to open any portal or page.- we hav...
I need to make a catalog item variable mandatory on only one task. I do not need it to be mandatory when submitted, I just need it to be mandatory on one of the tasks that get generated by the workflow.Thanks for the help.Jason
As your companies have matured in supporting ServiceNow, how have you supported the insights portion of the platform (reporting, dashboards, performance analytics)?We initially took the stance of providing information to our users, but leaving it in ...
Looking for an OOB user activity log in Servicenow, when did the account log on, what did they do, did they touch config, did they view a sensitive case etc
Hi,I want to change the font color of the header and menu to black.What should I do?The style has been created.Thanks.
My instance is using the CSM application and therefore has a core_company and an inherited customer_account table. The LDAP import of users includes the company (as string). I want to avoid to mix up data and want to force that users have companies o...
Hi Team, User have report_admin role access, but can't see a report which was created by other user untill he publish that report ? is that by design. ThanksAshok
I'm trying to update the security incident record on the work notes to paste results from an API call to a third-party tool. When I test the flow and add the SIR number, the API call is successful, but the update record flow throws an error indicatin...
Request was to only allow templates to see principle classes ( same as the CI field on the Change ticket was filtered).This reduced CI numbers from 2m to 90k Solution:I combined 2 community posts into 1 Business Rule on the cmdb_ci table (function e...
Hi Team,I have a requirement to show only user own comment for a knowledge article on service portal. Please help me with the code to show users their own comments .How can I achieve this?
