I am running into an issue where the Workflow timer is not executing and is set to wait for 7 business days for work orders. After waiting 9+ business days the timer is still not triggering to advance the workflow to its end. I have checked the timer...
Iam trying to capture image from users web cam in service portal, but facing an issue while implementing this. I got a base64 encoded string output while fetching data from canvas but when i decode and insert into attachment table , it is not parse...
There is an OOB UI Action Refresh from LDAP that runs this script: var ldap = new GlideLDAPUsers(); ldap.load(current.user_name.toString()); action.setRedirectURL(current); gs.addInfoMessage(gs.getMessage("Reload of LDAP data for {0} has been started...
how to copy translated version(German language) of variable sets in description of a record producer and also excluding Variable Sets "HR Cases", "Branch Office", "HR Service Attachment" from them? I am aware that we can manually add allthe variable ...
Hello All,I have created Order Guide which contain 2 Catalog Items.I want to submit second catalog Item once 1st Catalog Item request is completed.I have single workflow associated to these 2 catalog Items which contain business logic.Currently I am ...
Hi guys, I have a created a order guide for "New employee". This order guide have 3 items attached 1. New Account in AD2. Order PC3. Order Mail Account In order to fulfill "Order PC" and "Order Mail Account", I need to have "New Account in AD" comple...
Hello Team, I have two arrays where I am using diff to get the difference and push it into another array as below. arr_diff = arrayUtil.diff(arr1, arr); The values comes up like this as below. arr_diff = test1,test2,test3,test4 With the help of b...
Hey Community, I'm working on making a client script that forces a confirmation dialog box when a user tries to click the retire button in an article. The box pops up properly when selected, but when you click "OK" it re-routes directly back to the d...
Instance Version: Rome Patch 5 Instead of stage display label, flow designer sets stage value to requested item. This issue is identified when update record action is used to set stage field option on requested item. Flow:
Hello All, I have 2 custom tables ,the First table has the score captured in the decimal field-Final score, For ex-25.44.The second table has a choice field named Range which has the following ranges1.upto 25 ,2.26-50,3.50-75, 4.76-90 Now , how to va...
Does anyone have any tips for comparing the differences between 2 versions of a Knowledge article? Does anyone have advice for Approvers/Authors so we can approve edits more quickly? I know about the "compare" function in the Article Versions related...
Hi All, Have a query on g_modal workspace client script in UI action.on Agent workspace once click on - "Close complete" button the below Pop up window shows upQuery: Is it possible to show fields based on another field selection. Example below: "Sel...
Hello, I have enabled "copy empty fields" on my transform map. I know this means that all empty values will be copied on the instance.Thus, is there a way for me to check the value of the columns first and ignore the transform if there is a column wh...
Hi,I Have a control objective which appli on 2 entities. The CO has an indicator template (manual, percentage)When I execute the indicator, I set the value and the result on the task and close it. It is possible to attach a file (an evidence).But it ...
We are testing to recreate our catalog items using Flow Designer. However, we can't get the delivery date to work based on our expectations. As we know before, delivery date/time is calculated based on workflow, execution plan. How is it working now ...
