Default Auto Population of Knowledge Base on Knowledge form not working . OOB Client Script 'Loads defaults for knowledge base' is working abruptly

vamsi986
Mega Contributor

Hi ,

When click on create new under Knowledge module / if we do kb_knowledge.FORM we used to get default knowledge base as 'IT Knowledge'

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but now we are getting this alert message 'Apply Default Values' instead of auto populating the knowledge base as 'IT Knowledge' . Could any one tell why is this confirm alert message coming what might be the issue of happening ? very urgent ?

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5 REPLIES 5

This helped me figure out why the defaults were not being set.  Thanks!