Deleting multiple attachments the faster way

[hanaphouse]

I have accidentally pasted multiple images into the KB article and wanted to delete all those attached images. However, it is tedious since I have to select each tick box, then click Remove. Is it possible to add a select all or remove all button?

[Pradeep Sharma]

Hello Charlespalma,

You can execute the below script from Background-scripts to delete the attachments.

deleteAttach();
function deleteAttach()
{
   var gr = new GlideRecord('sys_attachment');
   gr.addQuery('table_name', 'PASS TABLE NAME HERE');
   gr.orderBy('table_sys_id', 'PASS RECORD SYS_ID HERE');
   gr.query();
   while(gr.next())
   {
   gr.deleteMultiple();
   }
}

NOTE: Untested code.

[Nia McCash]

Or you can try deleting them en mass from the attachment list --   https://[instance].service-now.com/nav_to.do?uri=/sys_attachment_list.do