Resolved! How to debug a schedule job's script
How to use script debug in schedule job
Forum Posts
Choice Creation in scoped application
I created a field 'u_category' of type 'Choice' on table 'x' in scoped application. Whenever I create choices for that field, even though the scope selected in the application picker is custom scope, after submitting the choice form, scope of the ch...
Change UI of particular users to Next UI others should be in UI 16
Hi, I need to change UI of some users to Next UI. All other users should be in UI16.Is that possible ? If possible how can we achieve that ? Any help is appreciable. Thanks & Regards,Surya
Unlocking the Power of ServiceNow CMDB: A Strategic Advantage for IT Leaders
For IT leaders managing complex and interconnected infrastructures, having a clear, real-time view of assets and their relationships is critical to making informed decisions. The ServiceNow Configuration Management Database (CMDB) offers just that—a ...
KB front changed after publishing the KB
KB front changed after publishing the KBBefore publishing the KB it was in Verdana after publishing some of the paragraph changed to lato. Anyone faced this issue?
RITM Variables are not exporting to PDF
Hi All,I am facing issue on downloading the submitted RITM form.Have written below code to get the ritm form but variables are not including in the form.How can we include the variables in the pdf form.script is as below:written in UI action: var rm ...
Resolved! com.glide.db.impex.datasource.DataSourceException: com.sshtools.j2ssh.transport.TransportProtocolException: The connection did not complete
I am trying to setup a data source using sftp as file retrieval method, and got "com.glide.db.impex.datasource.DataSourceException: com.sshtools.j2ssh.transport.TransportProtocolException: The connection did not complete" error immediately when I "lo...
IMAP integration for multiple customer mailboxes
Can we receive mails from multiple mailboxes via IMAP into a single Email Account in ServiceNow.Can we create a new IMAP email account to separate these emails from the other Email Accounts.
Resolved! Collapse Lists on Agent Workspace by default
I found some documentation here - https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workspace/concept/customize-form-section-navigation.html but it does say which table to choose for Agent Workspace Lists specifically and ...
Updating Flows between different instance versions
I feel like with the past few releases there have been issues with updating Flows between instances when they are on different versions. In my developer lifetime, I've always upgraded DEV a few weeks before PROD to flush out any potential issues. Ho...
Resolved! How to resize the search box
Hi, On the Service portal homepage we wnat to reduce the length of the type ahead widget Can anyone please help me how to do this ?
reduce the height of homepage search widget
How to reduce the height of homepage search widget in service portal
Send record link from Table API
Hi Team,Can someone please let me know how can we send the record url via table API? Currently I can see in the 'link' parameter, the URL that is sent is the endpoint URL for API. I need a link which user can redirect to the record when clicked. Than...
Resolved! how to get variables in export PDF ?
I am trying to export RITM to PDF formate I am not ablr to see variable , how to get variables ?
Cost Plan Total Actual Cost different from Cost in functional currency
Hi! I am new to PPM and I cannot figure this out. Why is the Cost in functional currency different from the Total actual cost. I was expecting this to be the same since the Currency is EUR and Unit cost is 14,400. Seems like the Total actual cost is ...
