Deleting multiple tickets

stevelucas
Kilo Expert

Hi,

I have a situation where I was testing knowledge base and I have over 8000 tickets I want to delete.

Is there an easy way to do this rather than 100 at a time.

 

Thanks

 

Steve

1 ACCEPTED SOLUTION

Or, if you just want to clear out the whole table, do that in the Tables & Columns module, select your table, and then delete all records underneath the picker.


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5 REPLIES 5

Chandan23
Tera Expert

MAke use of this function:


gs.sql('DELETE from incident where number=INC123456');


By simple .XLS sheet operation you can generate 800 lines of code as per above syntax,


Then run trhe same in back ground script.