I have a Record Producer in Service Portal. On change of a field, I call an endpoint that sets values in another field based on the user’s selection. I’ve implemented this using a Catalog Client Script that calls a Script Include to process the REST ...
Everytime I update a Knowledge Article the URL changes. This means I need to update the URL in several places. I thought the purpose of document management was to make things easier. Perhaps I'm doing something wrong during the update. These are the...
How am I able to remove the edit/delete options on an existing template in Service Operations Workspace for interactions/incidents?I already tried removing the template_editor and template_editor_global from the user, but they are still able to edit ...
I am testing our scoped application on Quebec and whenever I try to send a RESTMessagev2 via a MID server I am seeing the following error: WARNING *** WARNING *** Request not sent to uri= https://192.168.1.1/api/v1/cluster/me : org.apache.commons.htt...
Hi Team, Quiz designer we use has Load Quiz UI page and it must show list of quiz created, but its not showing. Only for admins its showing the quiz. How to check the feature in OOB instance i couldn't find quiz module in OOB
I have a requirement to validate a variable of "Choice" type on Record producer and ensures all the options should be validate, how to achieve this requirement through Servicenow ATF steps. Kindly add steps to validate.
When will the Core UI report/dashboard be deprecated? We tested after migrating to Platform Analytics, some dashboard/reports have compatible issues, shall we reactivate the core UI report/dashboard to continue using the old ones? ServiceNow will st...
I created a Grant Program and Its stuck in READY TO PUBLISH state. I dont see any errors or notifications. What needs to be done for the Grant to be published?
my breakdown script is as below: current.vulnerability.sys_id; how do I concatenate a letter 'a' to this?
Current password reset functionality only provides you two types of verifications: SMS or Personal questions. Is there a way we can integrate the RSA Token with the password reset process? I have seen many Identity management applications which suppo...
hi folks, i need to change a few colors in this particular bar: ive found the correct widget (Employee Center Navigation ) and cloned it. But i don't know on which page or portal i have to swap the OOB Widget with my cloned one. maybe someone here co...
A client of mine has a lot of sensitivity when it comes to their OneDrive data and is confused and concerned with why they need to provide OneDrive credentials for a SharePoint integration to enable policy authoring. I admit I am confused by it as we...
Hello everyone!In the schedule calendar, how can I customize the fields in the event popover?Thanks!
Hi All , I am getting below error, when trying to create incident via Perl script from background. Operation against file 'incident' was aborted by Business Rule 'Transform synchronously^e60f95b719bbdd004a40498d3eac5232'. Business Rule Stack:Transf...
ServiceNow dashboards let you see everything that matters in your IT Service Management at a glance. Powerful visualizations help you track incidents, key performance indicators (KPIs), and trends. If you work as a ServiceNow admin, developer, or bus...
