Can we modify  label ''Everyone can see this comment” to Only Approvers can see this comment

Can we modify  label ''Everyone can see this comment” to Only Approvers can see this comment under the comment in CSM Workspace Approval record?  @Ankur Bawiskar 

Where is Virtual Agent/Bot Feedback (Thumbs Up / Thumbs Down) Stored in ServiceNow?

Hi All,We have created a self‑configured ServiceNow bot and integrated it with Microsoft Teams.Currently, when the bot responds to a user in MS Teams, it displays Thumbs Up and Thumbs Down options. When the user selects either option, a feedback dial...

Remove Field changes from activity logs

In the activity logs, I want to hide field changes for the watchlist. As per my requirement, I have added custom comments in the additional comments, so the field changes are unnecessary since the same information is displayed twice.This change shoul...

The approvals are not triggering through flow designer.

I have a request to trigger approvals based on the condition. I have created a flow set the approval conditions and I have set an action called ask for approval. But in the flow execution the conditions what ever i have mentioned those conditions are...

Debug Errors in Flows

Running some debugs on a flow because it is not running when a Request is created. Tried adding a "wait for duration of time" flog logic.  That failed and when I debugged it, it said that was the issue.So, I removed that flow logic and tried again. T...

ServiceNow Plugin Installation from Store: Operational Technology Manager

Hello team, I was reviewing the plugin Operational Technology Manager from ServiceNow Store and i noticed that against the module version it shows Unresolved Dependencies as shown below. Does anyone who what does it mean? There is a bug in installati...

In Subscription management the Intregration Hub Stater is showin Overallocated

In Subscription management the Intregration Hub Stater is showin Overallocated.i want to know which one is using most . But i can't find any useful table where i can find which one is using the  integration Hub starter the most

Survey is triggering multiple times when a ticket is resolved in a custom table

Best ways to learn servicenow platform?

Hi Pals,I have enrolled to ServiceNow certification and I have good technical background from my work experience.  If one can suggest the path to achieve from base to advance level knowledge with FastTrack will be helpful.  Also, this is my first ass...

Configure search resource context properties

Hi All, Can we configure search resource context properties for workspace. Is it possible to apply search restriction for different workspace with the corresponding knowledge base. I want to restrict the search results to a specific set of knowledge ...

Salesforce Case attachment to ServiceNow via REST API not getting loaded in proper format

Hi Experts, I am using below given code in background script to load Salesforce attachments from case table to ServiceNow Incident table and it's working and attachments are getting loaded but when we download the attachments and view the content the...

Edit General default settings in New Project workspace as true

Hi All,  I have installed 'sn_pw' plugin in my instance. I want to make the general display settings as TRUE/ON by default for every new project.Any Suggestions how can I achieve it. It is totally OOTB workspace as of now, i have only installed the p...