When viewing Templates for Incidents, the following 3 templates should not be visible for ITIL users: Incident_resolution_templateIncident_topic_completion_templateIncident_unresolved_task_templatecurrently standard ITIL users are not making use of t...
I have a catalog item called "Atlassian/Miro Access" and I'm looking for the Onload script/code to hide the submit button on the portal. Thank you in advance.
While testing the change management flow how to open the related list change task in the change request .
Hello everyone! I have a question. Can date and date/time placeholders be hidden?I have not configured the example text or any other thing that could be related to that. I will be very grateful for your help. Regards!
Hello! I have a probleme with my survey satisfaction customer that i have build. The caller can't recieve the survey in his portal. Can anyone help for this please
After installing Now Assist and activating the Now Assist skill for Virtual Agent, I am still having problems trying to find a Knowledge Article or find a catalog item.Here I'm trying to find a existing KA:
For the date alone i had used custom type with this value: yyyyMMdd it worked fine.Please suggest if any body worked on date and time from the string field 2025-07-22 08:45:00
Hi Community, I want to add a checklist formatter to the form view of a custom table in my scoped application. The table does not extend "Task", so I have created a new UI formatter for my custom table (it's created in the application scope). Otherwi...
Hi! Need help in workflow(sc_request) wait for condition activity... I have this workflow and we just need to create a "Wait for condition" ,so that if the answer is true, it will create task (another workflow activity) The script seems fine to me b...
Hi, I am trying to setup the Sharepoint Spoke but there is conflicting information about how to The docs detail several steps from creating JKS-certificate to adding JWT keys and JWT provider and then creating the OAuth Profile and connection. ht...
Hi All,I think i'm missing something super obvious, but I can't seem to find a way to pull a report of catalog items that have never been ordered.I have figured out that the base system report "most commonly requested items" excludes items with a cou...
Hi all , I'm trying to find the merits of using servicenow S2P, compared with other platforms likes Coupa, Oracle, Ariba, etc. Can someone help me with this
Hello Community! Requirement is do not get a location type choice value (cluster values) from filter in list view. We have a support location (List type referring to location table) field on custom table. And location table we have location type fiel...
We have changed the Description field to an HTML field so that we can include pictures in the field.We send incidents to a remote instance using the Remote Instance spoke of Integration Hub.As part of the integration with remote instance, we send att...
Hi All, Just checking if anyone has implemented copying the rejections comments from Service Portal to the RITM. Rejection comments is being copied and working if the rejection is done in the native view. But when the approver rejects in the Service ...
