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How to update User field in a scheduled report

Greetings experts, I have an issue here, I want to update the from field (for future emails) on the sent/outbox (sys_email) produced by a scheduled report,. I am puzzled because this field is not on the scheduled report, I am not sure how it is fille...

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Kamva by Giga Guru
  • 1274 Views
  • 7 replies
  • 0 helpfuls

Typeahead suggestion update shown fields

Hello ServiceNow community,  I need to update on my ESC the result of suggestions on typeahead search bar. Currently if I search something related to Knowledge base, I'm able to see just TEXTKnowledge *Number of knowledge*What I need to do is, instea...

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OOTB list_edit operation in ACL became sys_id

Hi Everyone, we have this issue regarding the list_edit operation in ACL became sys_id.In this ootb ACL (7742764c535713003066664906dc340d) in HR Case (sn_hr_core_case) table, when I open it in my PDI, it looks like this:When I open it using the compa...

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ChrisjhunM by Tera Contributor
  • 850 Views
  • 6 replies
  • 0 helpfuls

Search not working in Service Portal

Hi Community, our team just developed contextual search for record producers in our dev instance and deployed up into our test instance.  Everything is working perfecting in dev, but in test, none of the service portal searches work. We've checked se...

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davilu by Mega Sage
  • 781 Views
  • 2 replies
  • 0 helpfuls

IntegrationHub AD Spoke in PDI

I'm new to IntegrationHub and I'm trying to test the Microsoft AD spoke in my PDI. I've activated the ServiceNow IntegrationHub Installer plugin and the ServiceNow IntegrationHub Professional Pack Installer plugin on the developer site and I received...

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