Differentiate Service Portal DEV/TEST from PROD.

[Luiz Lucena]

Hello everyone, 

Does anyone know an effortless way to make the Service Portal show an alert or something written in the header, like DEV PORTAL, for example?

Sometimes, after cloning PROD over the lower instances, the DEV portal looks the same as our PROD instance (right, that's why we clone... haha). 

But some people, invertedly, log into DEV portal and submit requests without noticing they are in DEV. 
To minimize this, I've added a green color, but sometimes, even though people don't notice the difference, I was thinking of adding the wording DEV PORTAL in red os something to stand out in this area:



Is it possible? 

[kimreverman]

We enter "DEV ... version #" in the banner text field on the My Company record.  Look under "System Properties → My Company"

[Luiz Lucena]

We have that setup as well, but that reflects only in the "ITIL view", not in the portal, unless I'm missing something.

[kimreverman]

You are correct.

I believe our custom url for the portal has probably helped us the most.