Link from related list
I have to forms with related lists on the bottom. When I click the link for a record in the list, it brings me to the m2m record. Is there a way to configure it to bring me to the actual record shown? Any help is appreciated.
Forum Posts
Resolved! Modifying script for UI Action "Copy from previous time sheet"
Our instance is running on Istanbul, upgraded from Helsinki a couple of months ago. We currently have Time Sheets disabled as we did a significant amount of configurations to Time Cards for the type of functionality we needed in our organization. ...
How to set one view on a list and another view on the form?
Hi all!I need to find a way to set a specific view when viewing a list, but when I view the form for the record I need to redirect to another view. How do I accomplish this?The situation is:Two different areas within the organization need different l...
Resolved! UI Page: get the sysId of the calling form in Processing Script
Hello Gurus,I have form on which we have a 'send SMS' button, when clicked will bring up a UI page, which has a code something like this ..<g:ui_form><input type="hidden" id="cancelled" name="cancelled" value="false"/><input type="hidden" id="inciden...
Resolved! ACL Help Needed - Make sys_user_group Name field visible to end users in a catalog variable
Hi Everybody!In a catalog item I have a Lookup Select Box that pulls a filtered set of groups from our sys_user_group table. This will ultimately determine routing of a specific request, which all works fine simply using "task.setDisplayValue('assign...
how do I delete a list view I created?
hi gang,I created a list view for the records in a custom table, and I want to now delete it because it displayed the name incorrectly. Anyone know how to do this? Below it is the "Self_service" view.On the same topic, is this where I correctly d...
Resolved! setting field values on a record from the script section in a record producer
Hi all,I've got a record producer that I've built to create records in a custom table extended from Task. The records have some fields that I want to populate automatically when created by the record producer that pull values from the user record o...
[Event Management] About threshold-event rule
Hi guys,I have a requirement that create an alert if an event occurs four times in 24 hours. For now the "Over(seconds)" field in "Threshold" tab of event rule specifies the seconds between each event but the requirement is an event occurs four times...
Resolved! How do you delete a knowledgebase?
Hi, We are in the process of decommissioning a particular team from our instance and wanted to delete a Knowledgebase that they created.I tried assigning myself as the Knowledgebase Owner and I am already an admin, but unable to delete the Knowledgeb...
Resolved! Is it possible to use a timer in a workflow that only runs on business days and excludes holidays?
I have my work schedule set from 8am-5pm and it has a child schedule including holidays. I have run tests but i can't figure out what the best way to exclude days from a schedule.
Outside User Access to ServiceNow
HelloA request has come in to have outsiders access our ServiceNow instance without not necessarily having an account with us.My client subcontracts their incident work to any number of contractors to do their work. Because these contractors are co...
What Role(s) are able to modify workflows?
To satisfy our SOX auditors, we need to show: What role(s) within the Istanbul version can modify workflowsThanks! Mark
Resolved! getting user name with mailscript?
Hi everyoneSo I've been trying with out much luck to get an automatic signature appearing in emails sent from the in built service now email client.I've been using Client Templates to set the template for the incident table and while I can use a mail...
Calendar date picker widget
Hello,as I am a very big Angular / Widget / Portal noob, I wanted to ask for help setting up a calendar widget using an available JS code from CSS script website.Anyways, I wanted to create an application for my friends where we would pick dates from...
Resolved! Tranform Map - Field Map Reference to multiple fields
Hello,I am setting up a Transform map to map user fields. One field is a reference to the Locations table. My problem is that the field I need to use in the reference field is not unique in the locations table. I need to have it reference locat...
