Disable order guide rule base rules?

David Sprowls
Tera Contributor

Maybe I'm just missing this and it's simple but I want to be able to disable or deactivate individual rule base rules on an order guide the same way I can do this on UI Policies or client scripts, etc. But I see no OOB method of doing this in Eureka SP1. Am I just missing something?

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I think you're correct, there's no way to deactivate them. If you don't want them to run you have to delete the rule, unfortunately.


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2 REPLIES 2

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I think you're correct, there's no way to deactivate them. If you don't want them to run you have to delete the rule, unfortunately.


Thanks!



I had a feeling this was the case. I submitted an enhancement request through HI, since I really think this would be helpful when trying to troubleshoot a complex rule base.